Hospitality Assistant at The Luxus Group
La Ronge, SK, Canada -
Full Time


Start Date

Immediate

Expiry Date

02 Sep, 25

Salary

0.0

Posted On

02 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Time Management, It

Industry

Hospitality

Description

Ena Lake Lodge (ELLFC) is now hiring for its 2025 season, running from June through September. We are looking for some awesome, hard-working people who are passionate about hospitality, customer service and creating an amazing guest experience at a remote Fishing Lodge. Ena Lake Lodge hosts up to 12 guests per visit in 6 individual cabins on each 4- or 5-night trips.
This position will report directly to the Assistant General Manager and will interact daily with the Ena Lake Lodge Team and guests. This team consists of 12 members including Operations & Maintenance Coordinator, Executive Chef, Hospitality team members (4), and Fishing Guides (7). The ELLFC team works together to provide an exceptional experience for all guests young and old. All lodge staff will be contracted for the season, with scheduled breaks on and/or off island (as available).
Ena Lake Lodge embodies the following Core Values both in our service at the lodge and in our employees: Excellence, Positivity, Integrity, Forward Thinking, Humility and Family. See Ena Lake Core Values for more details.
Please visit Ena Lake Lodge to learn more about this exceptional and unique northern Saskatchewan fishing lodge and the surrounding area.

JOB DESCRIPTION

The role of the Hospitality Assistant is to create an enthusiastic, friendly and welcoming experience for the Ena Lake Lodge guests while providing five-star service in all departments.

QUALIFICATIONS AND SKILLS FOR THIS POSITION INCLUDE:

  • Hardworking, positive and friendly personality with a professional demeanor.
  • Strong time management and organizational skills.
  • Creative and passionate about a great guest experience.
  • Honest and responsible.
  • Ability to work both independently and as a Team.
  • Prior work experience at a fishing lodge, remote location, camp and/or previous job experience in the hotel/ tourism industry is preferred.
  • Wilderness experience and enthusiasm (camping, fishing, hunting, and boating) is an asset.
  • Ability to work both independently and as a Team.
  • The following Certifications are required (we can assist the right candidate in obtaining):


    • SIR – Saskatchewan Serve It Right

    • Safe Food Handling
    • First Aid/CPR
    • Experience in other areas of hospitality are also considered an asset:
    • Front of House Experience (restaurant/guest hosting/bartending)
    • Housekeeping
    Responsibilities
    • Maintain Ena Lake Lodge core values in all aspects of ELLFC program delivery. Ena Lake Core Values
    • Facilitate excellent guest experience.
    • Assist in preparing the lodge, facilities, equipment and cabins for the start of the season.
    • Assist the Chef with kitchen duties as assigned, including meal preparation, maintaining kitchen stock, and meal service delivery.
    • Participate in maintaining a clean, efficient, and safe kitchen.
    • Follow all health and safety procedures and proper use of equipment.
    • Welcome guests who arrive via float plane, at the dock and assist with the loading and unloading of supplies, gear, and luggage from aircraft.
    • Ensure cabins, main lodge and common areas/washroom are prepared to the highest standard of cleanliness and presentation for all guests on a daily basis.
    • Prepare drinks with attention to detail and presentation. Prepare and maintain ingredients for mixed drinks and garnishes.
    • Assist in the departure of guests and cleaning/preparation of rooms for new guests.
    • Assist in renovation projects and day to day operation and maintenance, when required.
    • Participate in Ena Team Tip Pool initiative that treats all team members equally.
    • Other duties as assigned by the Hospitality Coordinator & Chef.
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