JOB REQUIREMENTS

We are looking for a Hospitality Assistant to join our team at the John Lewis Partnership.
A key part of this role will be working in a busy Catering team to deliver and maintain high standards of all aspects of catering: service, presentation, operation and food hygiene.
The successful candidate will openly demonstrate a passion for food service and is motivated to deliver sales and cost targets.

Key Responsibilities Including but not limited to

• Take delivery of food stock and distribute as and where required.
• Heavy lifting and carrying of food products and ingredients in a safe manner.
• Stock rotation and storage management.
• Clear waste as appropriate, with consideration forH&S and environmental impacts.
• Assist in the basic preparation of food products.
• Managing the emptying of bins, waste and recycling in the kitchen
• Collecting and washing pots, pans and utensils
• Helping Chef’s keep areas clean and organised.
• Provide a great level of service and consistently promote products to customers.
• To be a brand ambassador by being a warm and friendly Partner who provides a consistently outstanding customer experience that is unrivalled in the marketplace.
• Monitor and reduce wastage through correct ordering and record keeping
• Ensure all counters and coffee stations are replenished and presented consistently and in line with agreed standards
• To resolve customer queries or complaints at the first point of contact
• Full compliance with John Lewis Partnership Catering policies and legislation
• Full compliance with Health and Safety Regulations
• Carry out due diligence tasks and keep accurate due diligence checks and records
• Ensure the vending operation delivers outstanding service to meet Partners needs.
• Ensure that fresh food, snack and hot beverage machines across the site are replenished and in a good working order
• Ensure food safety requirements are maintained.

ESSENTIAL SKILLS YOU’LL NEED

• Food Safety Level 2 (or happy to undertake training)

• Operational experience in PDRs (Partner Dining Rooms) / canteens or hospitality

• Demonstrasontaiblity experience using initiative

DESIRABLE SKILLS

• Food Safety Level 3

Key Responsibilities Including but not limited to

• Take delivery of food stock and distribute as and where required.
• Heavy lifting and carrying of food products and ingredients in a safe manner.
• Stock rotation and storage management.
• Clear waste as appropriate, with consideration forH&S and environmental impacts.
• Assist in the basic preparation of food products.
• Managing the emptying of bins, waste and recycling in the kitchen
• Collecting and washing pots, pans and utensils
• Helping Chef’s keep areas clean and organised.
• Provide a great level of service and consistently promote products to customers.
• To be a brand ambassador by being a warm and friendly Partner who provides a consistently outstanding customer experience that is unrivalled in the marketplace.
• Monitor and reduce wastage through correct ordering and record keeping
• Ensure all counters and coffee stations are replenished and presented consistently and in line with agreed standards
• To resolve customer queries or complaints at the first point of contact
• Full compliance with John Lewis Partnership Catering policies and legislation
• Full compliance with Health and Safety Regulations
• Carry out due diligence tasks and keep accurate due diligence checks and records
• Ensure the vending operation delivers outstanding service to meet Partners needs.
• Ensure that fresh food, snack and hot beverage machines across the site are replenished and in a good working order
• Ensure food safety requirements are maintained