At Chick-fil-A Emeryville, the Hospitality Attendant role goes beyond restaurant operations. The Hospitality Attendant has an opportunity to connect with our guests and our community in a way that demonstrates the heart of Chick-fil-A hospitality and care.

REQUIREMENTS:

• 18 years or older.
• Eligibility to work in the United States.
• Access to a source of reliable transportation.
• Availability to work Saturdays.

PREFERRED REQUIREMENTS:

• Conversational Spanish.
• Previous customer service experience.
• Team-oriented.
• Adaptable and innovative.
• Organizational skills.
• Great communication skills.
• Hospitable personality.
  Note:
  This job description in no way states or implies that these are the only duties to be
  performed by the employee(s) incumbent in this position. Employees will be required to
  follow any other job-related instructions and to perform any other job-related duties
  requested by any person authorized to give instructions or assignments. All duties and
  responsibilities are essential functions and requirements and are subject to possible
  modification to reasonably accommodate individuals with disabilities. To perform this job
  successfully, the incumbents will possess the skills, aptitudes, and abilities to perform
  each duty proficiently. Some requirements may exclude individuals who pose a direct
  threat or significant risk to the health or safety of themselves or others. The
  requirements listed in this document are the minimum levels of knowledge, skills, or
  abilities. This document does not create an employment contract, implied or otherwise,
  other than an “at will” relationship. This restaurant is an Equal Opportunity Employer,
  drug free workplace, and complies with ADA regulations as applicable.

REQUIREMENTS

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we’ve served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it’s the only way we know

The Hospitality Attendant will work within the dining room team and reports directly to the shift leaders in charge. The Hospitality Attendant will support the dining room staff to ensure that the restaurant is running at its fullest potential. Responsibilities include but are not limited to:

• Supporting Front of House staff and Dining Room Hosts in their tasks.
• Engaging with guests through regular table touchings.
• Finding the “little things” to spread joy to guests.
• Exemplifying the Core 4 principles (Create eye contact, Share a smile, Speak with a friendly tone, Always say “My pleasure.”)
• Delivering Second Mile Service
• Creating a welcoming and memorable atmosphere for every guest.
• Refilling condiment stations.
• Cleaning and disinfecting any returned sauces.
• Cleaning bathrooms.
• Mopping as necessary.
• Parking lot checks.
• Maintaining clean dining room tables.
• Upholding CFA facility cleanliness standards.
• Keeping windows clean.
• Other duties as assigned.