Hospitality Facilitator at Ballad Consulting Group

Brooks, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

60000.0

Posted On

25 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program facilitation, Hospitality management, Food preparation, Menu planning, Public speaking, Microsoft Office, Communication skills, Relationship building, Data entry, Kitchen safety, WHMIS, Food safety, Pro-Serve, Pre-employment strategies, Diversity and inclusion

Industry

Professional Training and Coaching

Description

Ballad Group Ballad Group is seeking to hire a Hospitality Facilitator in Brooks who is passionate about teaching, connecting, and changing the lives of those who pass through the Work Employment Readiness and Connections Program (WERC). At Ballad Group our training programs have built capacity in diverse areas including entrepreneurship, insurance, information and computer technology, construction, French language acquisition, hospitality, supply chain management, and more. We have delivered unique training programs for a variety of organizations, Indigenous Communities and on behalf of the Ministry of Jobs, Economy, Trade and Immigration and Ministry of Assisted Living and Social Services. The goal of the WERC program is to develop and administer individually focused direct skill enhancement training and job placement to enable multi-barriered Albertans find and maintain employment. Key Responsibilities Program Facilitation Where required, develop workshop material for classroom instruction Ensure all materials are prepared for the first day distribution and everyday thereafter Develop/modify hospitality workshops and programming to meet the needs of program participants. Possesses and continually develops working knowledge of Hospitality frameworks, and teaching methods Assesses and records student development, while identifying problem areas and areas which need attention and improvement Conduct hands on on-site skill development training by guiding participants through food preparation, cooking, and kitchen clean up. Weekly menu creations. Place weekly food and supply orders with WERC vendors which aligns with weekly budget Ensure the kitchen is cleaned and meets all regulations as identified by the permit Arrange for the safety tickets which align with hospitality standards such as but not limited to WHMIS, Food Safety, Pro-Serve Enforce proper dress code as identified by permit Program Development: Lead the development of new hospitality program material for classroom instruction where required Program Reporting: Prepare and submit a program report to the Program Coordinator as needed Ensure Monday.com is up-to-date and accurate Submit all personal expenses accurately and on time Support Work Active service management of clients to ensure success Follow-up and associated reporting General administration including maintenance of participant files, data entry, responding to incoming inquiries, preparation of materials, etc. Other duties that may arise from time to time and as may be assigned Experience The position requires the following skills, experiences, and abilities: A professional with proven experience collaborating with professionals in the hospitality industry and building and maintaining relationships with staff. Connections within the Hospitality sector in Brooks and surrounding area will be considered an asset. Relevant formal education is an asset Proven experience facilitating basic food prep, preparation, menu planning and clean up required Public speaking or group facilitation within a formal educational environment or on the job required. Proven basic skill level in Microsoft Office (Word, Outlook, PowerPoint, Excel) Exemplary verbal and written communication skills A genuine desire and passion to build relationships with various client population groups, employers, and internal/external stakeholders Exceptional participant services with the ability to present ideas and/or services to individuals and groups Able to take initiative and be resourceful in seeking out potential participants Experience with pre-employment strategies and knowledge of the local labour market are considered assets Exposure to diversity and inclusion programs is an asset Ability to work independently while leading a team is required Location Brooks, Alberta Department Employment Services (ALSS) Employment Type Full-Time Minimum Experience Mid-level Compensation $50,000 - $60,000

Responsibilities

The Hospitality Facilitator will develop and deliver hospitality training workshops while providing hands-on instruction in food preparation and kitchen management. They are also responsible for program reporting, maintaining participant files, and ensuring the kitchen environment meets all safety and regulatory standards.