Hospitality Lead at Fourteen Foods

Franklin, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

7.25

Posted On

05 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front-of-house operations, Team leadership, Staff coaching, Guest service, Conflict resolution, POS systems, Tableside service, High-volume management, Nutrition literacy, Brand storytelling, Hospitality standards, Operational excellence

Industry

Restaurants

Description

Truce will be launching in May of 2026. Our flagship location will be in Franklin, TN. Join the movement! Truce is built on the belief that real food, integrity, and purpose can ignite a movement. We’re creating a new kind of restaurant. One that proves convenience and uncompromised quality can coexist. We set out to build a concept that refuses to choose between speed, authenticity, and extraordinary flavor and quality. At Truce, there are no compromises. Our mission is to change the way our Guests eat by serving chef-crafted meals made from wholesome, all natural, seed-oil-free ingredients prepared with heart and sourced with purpose. We believe people deserve food that matches their ambition, their values, and their pursuit of a better life. Food should fuel your best life, and that belief is baked into everything we do. From house-made dressings and sauces to fresh-baked breads and pastries. Truce is our answer to those demanding more. More honesty, more flavor, more care, and more purpose in every bite. This is a brand built for people who feel a fire for purpose-driven work, who believe great food can change lives, and who want to be part of something that stands for more. Truce is led by owner and CEO Matt Frauenshuh, an industry veteran who grew a small family of seven restaurants into over 250 locations across 14 states. Matt knows how to build from the ground up, how to take risks with confidence, and how to roll up his sleeves to make a vision reality, and he’s assembling a team to do it again. We’re seeking trailblazers with that same spirit: courageous, entrepreneurial, ready to hustle, and energized by the chance to help shape a brand destined to disrupt the industry. If this mission speaks to you and your lifestyle, your values and your drive, let’s build this together! __________________________________________________________________________________________ Position Summary: The Hospitality Lead is the face of the shift, responsible for leading Front-of-House (FOH) operations and setting the gold standard for hospitality at Truce. This is a hands-on, high-energy leadership role. You aren't just managing from the sidelines; you are in the thick of the rush, driving the pace, and ensuring every guest receives exceptional service, drinks, and consistency. As a Lead, you are responsible for real-time coaching, maintaining a clean and organized environment, and protecting the Truce brand promise: chef-driven, made-from-scratch food served with speed and warmth. Qualifications & Experience: To step into a Hospitality Lead role at a premium concept like Truce, you must possess a blend of operational excellence and a guest-first intuition. We are looking for a leader who can maintain our high standards of service while coaching a team to do the same. Professional Experience: * Service Mastery: 2–4 years of experience in high-end or premium casual service. You must be an expert in all front-of-house flows (POS systems, guest seating, and tableside service). * High-Volume Excellence: Experience in a fast-paced environment (100+ covers per shift) is essential to prove you can manage the floor and maintain guest flow during peak hours. * Health & Wellness Literacy: Since Truce emphasizes all-natural ingredients and zero seed oils, you should have a passion for, or knowledge of, nutrition and dietary lifestyles to better assist our guests. Leadership & Soft Skills: * Supervisory Foundation: At least 1 year of experience in a leadership capacity (such as a Shift Lead, Head Server, or Lead Barista). * Coaching Ability: Proven experience training team members on service etiquette, brand storytelling, and hospitality standards. * The Host Mindset: The ability to resolve guest complaints and internal team conflicts with grace, empathy, and professional poise. Certifications & Requirements * Education: High school diploma or G.E.D. equivalent. * Minimum Age: Must be 21 years of age or older. * Must possess and maintain a valid driver’s license and have reliable transportation. * Must successfully pass a background check and Motor Vehicle Report. * Possession of valid Server Permit (ABC Card). * Possession of valid ServSafe Food Handler or Manager Certification. * Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

The Hospitality Lead is responsible for managing front-of-house operations and ensuring exceptional service standards during high-volume shifts. They provide real-time coaching to the team while maintaining a clean, organized environment that reflects the brand's commitment to quality.