Scottish Gas Murrayfield is a destination venue genuinely rooted in its community for everyone to enjoy 365 days a year. The Murrayfield Experience at Scottish Gas Murrayfield stand for excellence in hospitality, making it a premier destination for sports and entertainment in the UK. You will be part of The Murrayfield Experience’s Sales & Marketing Team and uphold the Team Ambition: PASSION – PURPOSE – PRIDE.

The Hospitality Manager is responsible for leading the operational delivery of all Match days and Special Events Hopsitality at Scottish Gas Murrayfield. The role requires a hands-on approach in ensuring seamless event execution, working closely with the Operations General Manager & Hospitality Events Sales team, catering, and operations to deliver exceptional guest experiences.

• Manage and oversee the operations of all match & special event day hospitality held on-site, ensuring a high standard of service delivery.
• Develop, implement, and manage SOPs for all Event day Hospitality activities to ensure operational efficiency and consistency of service.
• Ensuring staff are correctly uniformed to company standards
• Ensuring all services are provided at the appropriate time as detailed in daily schedule and function and event sheets
• Carrying out health and safety briefs with staff members and ensure documentation is signed
• Carrying out event day briefs and allocating tasks to staff on duty
• Align staffing levels with business needs and ensure labour expenditure remains within budget. Work with the Staffing & Compliance Manager to ensure team members are properly inducted per Elior guidelines.
• Work alongside the Conference & Meeting Operations Manager to provide event support for day to day functions like Conferences, Exhibitions, Corporate dinners, Internal meeting, etc
• Recruit, train, and lead a dedicated Hospitality team, providing ongoing guidance, leadership, and performance management.
• Ensure all H&S regulations are met in collaboration with the Staffing & Compliance Manager, adhering to both company and government guidelines.
• Monitor stock levels and ordering processes to ensure costs remain within budget while maintaining quality standards.
• Support the Hospitality Sales team in handling inquiries and planning upcoming events, ensuring all logistics are managed effectively.
• Co-ordinates site operational activities as required

Our way of saying thank you…

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

• FREE On-Site Lunches: Savour delicious and healthy meals, on us, every day at work
• Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours
• Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service
• Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times
• Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes
• Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities
• Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally
• Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes
• Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme

Why it’s great to work for us…

Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

• Workplaces & Office Space
• Sporting Venues & Stadium
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.
That’s why 87% of colleagues tell us how proud they are to work for us!
Elior Celebrates Equality
At Elior, we’re committed to creating a culture of respect, inclusion, and belonging for all.
Ultimately, we believe it’s our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work!
By celebrating equality and diversity we’ve created a culture where everyone feels valued and empowered to do their best work, where colleagues fulfil their potential and have the opportunity to succeed.
If you need any support or adjustments during the application process, just let us know. We’re happy to help.
Interested? Click ‘Apply now

• Manage and oversee the operations of all match & special event day hospitality held on-site, ensuring a high standard of service delivery.
• Develop, implement, and manage SOPs for all Event day Hospitality activities to ensure operational efficiency and consistency of service.
• Ensuring staff are correctly uniformed to company standards
• Ensuring all services are provided at the appropriate time as detailed in daily schedule and function and event sheets
• Carrying out health and safety briefs with staff members and ensure documentation is signed
• Carrying out event day briefs and allocating tasks to staff on duty
• Align staffing levels with business needs and ensure labour expenditure remains within budget. Work with the Staffing & Compliance Manager to ensure team members are properly inducted per Elior guidelines.
• Work alongside the Conference & Meeting Operations Manager to provide event support for day to day functions like Conferences, Exhibitions, Corporate dinners, Internal meeting, etc
• Recruit, train, and lead a dedicated Hospitality team, providing ongoing guidance, leadership, and performance management.
• Ensure all H&S regulations are met in collaboration with the Staffing & Compliance Manager, adhering to both company and government guidelines.
• Monitor stock levels and ordering processes to ensure costs remain within budget while maintaining quality standards.
• Support the Hospitality Sales team in handling inquiries and planning upcoming events, ensuring all logistics are managed effectively.
• Co-ordinates site operational activities as require