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Hospitality Manager (FOH Manager) at TBK Bank Sports Complex
Bettendorf, Iowa, United States -
Full Time

Start Date

Immediate

Expiry Date

12 Aug, 26

Salary

75000.0

Posted On

14 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Communication, Organization, Guest Relations, Staff Management, Scheduling, Labor Management, Training And Coaching, Reservation Systems, Pos Platforms, Conflict Resolution, Health And Safety Compliance

Industry

Spectator Sports

Description
Description We’re hiring a Front of House Manager to lead daily service operations and deliver great guest experiences in a fast-paced, high-volume entertainment venue. This is a hands-on leadership role for someone who enjoys being on the floor, leading teams, and keeping service running smoothly during busy shifts and events. Key Responsibilities: Lead and support front-of-house staff including hosts, servers, bartenders, and guest services Manage guest flow, reservations, and seating during peak times Maintain high standards for service, cleanliness, and presentation Resolve guest concerns quickly and professionally Build schedules and manage labor efficiently Train, coach, and develop team members Partner with the events team on large groups and private events Ensure compliance with health and safety standards Requirements 2+ years management experience in a high-volume restaurant, hotel, or entertainment venue Strong leadership, communication, and organization skills Comfortable making decisions in a fast-paced environment Experience with reservation systems and POS platforms Flexible availability including nights, weekends, and holidays Able to stand and move throughout a multi-level venue Background check required Pay & Perks $60,00–$75,000 annually, based on experience Performance bonus potential Health Insurance, Dental insurance, PTO, Retirement Plan, Flexible Schedule Employee Discounts – Meals, Golf and Entertainment.
Responsibilities
Lead daily front-of-house operations and manage staff to ensure high-quality guest experiences in a high-volume venue. Responsibilities include managing guest flow, scheduling, and partnering with the events team for private functions.