Hospitality Manager - Front of House Manager at Topgolf

, , United States -

Full Time

Start Date

Immediate

Expiry Date

18 Apr, 26

Salary

0.0

Posted On

18 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Supervision, Coaching, Guest Satisfaction, Operational Duties, Communication, Time Management, Organization, Self-Awareness, Integrity, Energy, Enthusiasm, Safety Standards, Performance Metrics, Profit Maximization, Task Delegation, Engagement

Industry

Entertainment Providers

Description

How You’ll Do It Supervise the team in providing best-in-class service on a daily basis Coach and develop the team and drive Associate engagement Uphold operating procedures and service and safety standards, especially Guest Satisfaction Ensure all Guest areas are staffed and functioning efficiently Delegate tasks Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring Focus on business metrics to drive performance Maximize profit and revenue Perform other operational duties as assigned by your manager What We’re Looking For 5+ years of restaurant, hotel or golf course management experience with at least 1 recent year as an Assistant General Manager or General Manager with a restaurant, hotel, or golf environment High school diploma or equivalent Excellent communication, time management and organization skills Ability to work on a team Energy and enthusiasm A high level of self-awareness, receptivity to change and integrity Ability to work in extreme weather conditions for extended periods of time Availability to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down stairs Ability to obtain required licenses and certifications for your location ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. We could list all the perks & benefits that are uniquely Topgolf, but we bet you prefer to hear what it's like to work here directly from Playmakers. Have at it - Check out reviews, culture scores, awards, and so much more. 🤞 Our Promises to our Playmakers ✔ A PLAYFUL ENVIRONMENT where you can make new friends ✔ A SAFE PLACE where you can BE YOUR FULL SELF every day ✔ CLEAR DIRECTION and tools to do your job ✔ An opportunity TO LEARN & GROW ✔ To LISTEN & ACT when you speak up ✔ We will NEVER STOP IMPROVING Dealing with some stuff? We offer FREE Mental Health Benefits for everyone. https://www.comparably.com/companies/topgolf We believe in the Unlimited Power of Play and work hard to create Moments That Matter for Everyone. Join our Talent Network to get 1) Job Alerts and 2) Updates on things happening at Topgolf!

Responsibilities

Supervise the team to ensure best-in-class service and uphold operating procedures. Coach and develop team members while focusing on guest satisfaction and business performance.