Hospitality Manager - Front of House Manager at Topgolf

, , United States -

Full Time

Start Date

Immediate

Expiry Date

17 Apr, 26

Salary

0.0

Posted On

17 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Management, Communication, Interpersonal Skills, Beverage Operations, Inventory Management, Fast-Paced Environment, POS Systems, Computer Applications, Health Regulations, Safety Standards

Industry

Entertainment Providers

Description

Job Responsibilities Lead and manage a team of bar staff, providing guidance, training, and performance evaluations. Develop and implement operational strategies to enhance bar efficiency and guest satisfaction. Monitor and maintain appropriate levels of bar inventory, including beverages, supplies, and equipment. Collaborate with vendors and suppliers to ensure timely deliveries and cost-effective procurement. Maintain cleanliness and organization of the bar area, ensuring compliance with health and safety regulations. Handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally. Implement and enforce company policies and procedures to uphold service standards. Collaborate with other departments to coordinate events, promotions, and special bar-related activities. Critical Skills & Experience Requirements Prior experience in bar management or a related hospitality role. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Thorough understanding of beverage operations and inventory management. Ability to work in a fast-paced environment and adapt to changing demands. Proficiency in point-of-sale (POS) systems and basic computer applications. Knowledge of industry regulations and safety standards. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. We could list all the perks & benefits that are uniquely Topgolf, but we bet you prefer to hear what it's like to work here directly from Playmakers. Have at it - Check out reviews, culture scores, awards, and so much more. 🤞 Our Promises to our Playmakers ✔ A PLAYFUL ENVIRONMENT where you can make new friends ✔ A SAFE PLACE where you can BE YOUR FULL SELF every day ✔ CLEAR DIRECTION and tools to do your job ✔ An opportunity TO LEARN & GROW ✔ To LISTEN & ACT when you speak up ✔ We will NEVER STOP IMPROVING Dealing with some stuff? We offer FREE Mental Health Benefits for everyone. https://www.comparably.com/companies/topgolf We believe in the Unlimited Power of Play and work hard to create Moments That Matter for Everyone. Join our Talent Network to get 1) Job Alerts and 2) Updates on things happening at Topgolf!

Responsibilities

The Hospitality Manager will lead and manage a team of bar staff, focusing on enhancing bar efficiency and guest satisfaction. Responsibilities include inventory management, compliance with health regulations, and handling guest inquiries.