Quantum Care is a not for profit company providing high quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. We need the right people to join us and provide the best possible care to our residents, offering support, maintaining dignity and assisting them to enjoy every day living in our Homes.
An exciting opportunity has arisen for a Hospitality Manager to work collaboratively with colleagues to ensure the hospitality function of the Home is to a high standard and ensuring our residents receive a high quality, personal centered hospitality service that fits within the QC vision and values.

requirements of the residents at the Home liaising with team members and residents.

• Organise and manage the rota for Housekeeping (including laundry), maintenanc

and catering services and ensure the correct staffing level and deployment of teammembers across the Home.full expectations of our residents. This will include the monitoring of the meal timeexperience and working closely with the Residents and Staff to ensure the delivery of a fine dining experience in a timely and efficient manner.collaboratively with the Facilities Department to ensure the Home is maintained to ahigh standard.external) are kept to evidence compliance with all external regulators.of cleanliness and hygiene throughout the home.Requirements:

• Work closely with the Chef Manager to ensure the food service experience meets the
• Ensure that all maintenance and repairs are addressed promptly working
• Ensure that all records relating to maintenance checks (internal and
• Ensure the housekeeping function is effective, efficient, and maintains high standards
• NVQ Level 4 or above in Hospitality Management (or
• equivalent)
• NVQ Level 4 or above in Health and Social Care (o

• Ensure that all residents are provided with an exceptional environment to live in and
• an experience that meets and exceeds their needs and expectations.
• Organise a planned programme of hospitality related services in accordance with the

requirements of the residents at the Home liaising with team members and residents.

• Organise and manage the rota for Housekeeping (including laundry), maintenance

and catering services and ensure the correct staffing level and deployment of teammembers across the Home.full expectations of our residents. This will include the monitoring of the meal timeexperience and working closely with the Residents and Staff to ensure the delivery of a fine dining experience in a timely and efficient manner.collaboratively with the Facilities Department to ensure the Home is maintained to ahigh standard.external) are kept to evidence compliance with all external regulators.of cleanliness and hygiene throughout the home.Requirements:

• Work closely with the Chef Manager to ensure the food service experience meets the
• Ensure that all maintenance and repairs are addressed promptly working
• Ensure that all records relating to maintenance checks (internal and
• Ensure the housekeeping function is effective, efficient, and maintains high standards
• NVQ Level 4 or above in Hospitality Management (or
• equivalent)
• NVQ Level 4 or above in Health and Social Care (or

equivalent) is desirable

• Minimum 3 years’ experience in the same or similar role within residential, hotel/ hospitality industry.
• Experience in managing training and setting standards for all staff managed under the housekeeping and catering services.