At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.
Are you a hospitality leader who wants to make a real difference? At RSL LifeCare , we’re on a mission to provide exceptional experiences for older Australians - and we believe great hospitality is at the heart of that mission.
We’re seeking a dynamic and people-focused Hospitality Manager (Regional Support) to support our teams across aged care homes in NSW and the ACT . In this hands-on, multi-site role, you’ll play a key part in uplifting food quality, optimising operations, and delivering genuine service to residents and their families.

Your role:

• Partner with onsite teams to deliver high-quality, nutritious, and beautifully presented meals
• Drive operational efficiency through smart rostering, supplier management, and workflow improvements
• Mentor hospitality staff and build positive, high-performing team cultures
• Champion a customer-first mindset in every aspect of food and service delivery
• Collaborate with Facility Managers, Chefs, Village Managers, and carers to enhance the resident experience
• Ensure compliance with HACCP, Food Safety Plans, and regulatory requirements
• Facilitate resident engagement, food forums, and feedback loops to continually improve service

A bit about you:

You’re a natural relationship builder and problem solver with a passion for hospitality and a heart for care. You thrive in fast-paced environments, enjoy working across multiple teams, and know how to inspire others to deliver their best. What you’ll bring to the team:

• Proven leadership experience in hospitality, food services, or aged care
• Commercial acumen and the ability to balance cost control with quality outcomes
• Strong communication and stakeholder engagement skills
• Exposure to menu planning, compliance frameworks, or change management
• A commitment to safety, quality, and continuous improvement
• Experience in age care or healthcare environments an advantage
• A current driver licence and willingness to travel between sites
• It goes without saying , you’ll have a genuine interest in supporting veterans and older Australians

Join RSL LifeCare because:

• You’ll be making a difference to our employees as well as our Veteran and Senior communities
• Competitive remuneration package and Not for Profit Salary Packaging $15,900 Tax Free & Meal and Entertainment Benefits $2,650
• Annual leave loading of 17.5%
• Fitness Passports
• Collaborative and passionate team environment

Our commitment to diversity:€¯ €¯
We are proud to stand for our unique values: Do the Right Thing, Aim Higher, Care from the Heart, and Act as One team.€¯
We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.€¯
It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare . €¯

• Partner with onsite teams to deliver high-quality, nutritious, and beautifully presented meals
• Drive operational efficiency through smart rostering, supplier management, and workflow improvements
• Mentor hospitality staff and build positive, high-performing team cultures
• Champion a customer-first mindset in every aspect of food and service delivery
• Collaborate with Facility Managers, Chefs, Village Managers, and carers to enhance the resident experience
• Ensure compliance with HACCP, Food Safety Plans, and regulatory requirements
• Facilitate resident engagement, food forums, and feedback loops to continually improve servic