Hospitality Manager at Retirement Villages Group

West Byfleet, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

0.0

Posted On

19 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality Experience, Leadership, Team Management, Food Hygiene Knowledge, Event Planning, Budget Management, Communication Skills, Problem-Solving Skills, Organizational Skills, Customer Relationship Management, Service Delivery, Continuous Improvement, Collaboration, Training, Health & Safety Compliance, Stock Control

Industry

Real Estate

Description

Are you passionate about delivering exceptional hospitality and creating vibrant community spaces? Join us as a Hospitality Manager and play a key role in leading the food, beverage, and guest services at our new West Byfleet based retirement village. As a Hospitality Manager, you will oversee the full food and beverage operation within the village - from restaurant service to events - ensuring it is welcoming, commercially successful, and tailored to the needs of our residents, as well as serving the wider public. You’ll lead a passionate team, uphold the highest service standards, and work collaboratively across departments to bring our vision to life; a world where everyone has the opportunity to age well. A unique and exciting aspect of this role is its involvement in the mobilisation of this brand-new village - where you’ll take the lead in launching new hospitality operations. From planning layouts and recruiting teams, to working with suppliers and co-ordinating launch events, you’ll ensure our new village opens smoothly and successfully. Key Responsibilities Lead all food, beverage and guest services across the village Manage team recruitment, training, rotas, performance and development Oversee mobilisation activities for new village openings Plan and deliver events in partnership with community and sales teams Ensure compliance with food hygiene, health & safety and licensing requirements Support commercial performance: revenue, budgets, suppliers and stock control Build strong resident and customer relationships; respond to feedback with professionalism Drive continuous improvement in service delivery and team operations The Ideal Candidate 3+ years of hospitality experience, with at least 1 year in a leadership role A passion for creating welcoming, inclusive environments Experience managing teams, rotas, budgets and hospitality service delivery Knowledge of industry standards including food hygiene and alcohol licensing Strong organisational, communication and problem-solving skills Ability to work collaboratively with diverse stakeholders Ideally, a Level 3 Supervisor Certificate and/or a Personal Licence (or willingness to obtain one) At RVG, we put people and community first. You’ll join a supportive team in a values-led organisation that believes in: Age Well: Creating vibrant communities for healthy ageing. Community: Building belonging through shared experiences. Keep Improving: Always learning, always growing. Invest Wisely: Making smart decisions for long-term impact. Planet Positive: Acting sustainably and responsibly. One Team: Succeeding together.

Responsibilities

Lead all food, beverage, and guest services across the retirement village while managing team recruitment, training, and performance. Oversee the mobilisation activities for new village openings and ensure compliance with food hygiene and health & safety regulations.