Hospitality Manager (Ticketing Manager) (Global Soccer) (Adult Beverage Cli at Octagon

, , United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

75000.0

Posted On

24 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Planning, Experiential Marketing, Ticketing Management, Spreadsheet Management, Team Player, International Team Collaboration, Ticket Distribution, Ticket Inventory Management, Online Ticket Portal, Accuracy Checking, Guest Communications, Issue Resolution, Reporting, Reconciliation, Excel, PowerPoint

Industry

Advertising Services

Description

EXPERIENCES / Responsible for planning and executing event and experiential marketing programs. WHERE YOU’LL WORK Our headquarters are in Stamford, CT, but the location of this position can be flexible with priority given to candidates open to hybrid work in one of our office locations - - Stamford, CT, New York, NY, Charlotte, NC, Atlanta, GA, Chicago, IL, Los Angeles, CA, and Miami, FL. We will also consider a remote-based working arrangement for qualified candidates with East Coast working hours as a prerequisite. WHEN YOU’LL WORK Contract Dates: January 5th, 2026 – August 31st, 2026 Contract Type: W-2 Employment THE WORK YOU’LL DO We are thrilled to be looking for a Ticket Manager to work on the hospitality program for one of our key clients and a FIFA World Cup 26™ Partner. This could be the perfect role for you if you thrive while working on major events, love detail and spreadsheets, are a real team player and have a strong desire to work as part of an international team. The ticketing team is responsible for the planning, management, assignment, distribution and reconciliation of the client event tickets for this Global sporting event coming to North America, and the Ticket Manager will be key to the success of the ticketing workstream. Roles and responsibilities include but aren't limited to: Working closely with the Ticketing Director and client lead in planning, assigning, checking and distributing all tickets for a FIFA World Cup 26™ Tournament partner Liaising with the Global ticketing team and other relevant workstream leads as required Managing ticket inventory via the FIFA online ticket portal Checking all ticket assignments for accuracy Setting up and managing the ticket distribution process in collaboration with client lead and ticketing support team Work alongside the guest communications team to create a seamless process for requesters who reach out with questions Support with individual block and row seat assignments Handling in tournament real time ticket issue resolution Providing ticket usage reports Leading post-event reconciliation and reporting THE BIGGER TEAM YOU’LL JOIN Recognized as one of the “Best Places to Work in Sports”, Octagon is the global sports, entertainment, and experiential marketing arm of the Omnicom Group Inc. We take pride in being Playmakers – finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent. We can put ourselves in the shoes of fans because we ARE fans – of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world. The world needs play more than ever. Are you a Playmaker? WHO WE’RE LOOKING FOR Experience in a similar role a large scale at a major sporting event such as the Olympics, Paralympics or FIFA World Cup Experience managing digital ticketing operations High level Excel, PowerPoint and Outlook skills Must be able to remain in a stationary position at least 50% of the time Flexibility and willingness to travel domestically and work weekends or holidays as needed. Moderate travel (20-45%) with ability to be onsite throughout tournament window (June-July) as needed. This position pays an annualized rate of $75,000 and is not overtime-eligible. Contract positions with Octagon are not benefits eligible Octagon is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis prohibited by law. We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

Responsibilities

The Ticket Manager will be responsible for the planning, management, assignment, distribution, and reconciliation of client event tickets for a major global sporting event, working closely with the Ticketing Director and client lead. Key duties include managing ticket inventory via the online portal, checking assignments for accuracy, setting up distribution processes, and handling real-time issue resolution during the tournament.