Hospitality Manager at TopGolf
AK2, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

21 Jul, 25

Salary

29000.0

Posted On

21 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

WHAT WE’RE LOOKING FOR

  • Prior experience in hospitality management or a related role.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work in a fast-paced environment and adapt to changing demands.
  • Proficiency in hospitality management software and Microsoft Office.
  • Knowledge of industry regulations and safety standards.
  • Financial acumen and budget management experience.
Responsibilities
  • Lead and manage a team of hospitality staff, providing guidance, training, and performance evaluations.
  • Develop and implement operational strategies to enhance the guest experience and overall service quality.
  • Monitor and maintain appropriate inventory levels for supplies and equipment.
  • Collaborate with other departments to coordinate events, promotions, and special activities.
  • Handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally.
  • Implement and enforce company policies and procedures to uphold service standards.
  • Manage budgets and financial aspects related to hospitality operations.
  • Stay current with industry trends and best practices to continuously improve service offerings.
  • Efficient scheduling of staff based on venue needs.
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