Hospitality Operations Specialist (32h/week) at Lbere Hospitality Group
Porto, Norte, Portugal -
Full Time


Start Date

Immediate

Expiry Date

02 Aug, 25

Salary

0.0

Posted On

02 May, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Management Skills, Hospitality Industry, Schedules, Customer Service Skills, Availability

Industry

Hospitality

Description

ABOUT LHG

Líbere, as part of All Iron Group, was created by the founders of Ticketbis (acquired by eBay in 2016). We are different, agile, and dynamic with great growth. Our vision at Líbere is to create the largest alternative to hotels in Europe, focusing on alternative accommodations where technology, design, and experience will make a difference.
With technology in the center, we are pushing smart buildings and guest experience to the next level. Having automation and data-driven as part of our DNA, we are building attractive hospitality solutions to bring a unique experience to our guests.

WHAT ARE WE LOOKING FOR?

Are you a detail-oriented, customer-centric individual who takes pride in ensuring guests have the best possible experience? Do you enjoy working in a fast-paced environment with a team of dedicated professionals? If so, we would love to have you join our team as a Hospitality Hero!

Qualifications:

  • Schedules: 7:30-15:30; 15:30-23:30; 10:30-18:30; or 12:00-20:00
  • We are looking for someone to work 32 hours per week, with availability to increase their schedule to 40 hours per week for 18 weeks a year.
  • Previous experience in the hospitality industry preferred
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Detail-oriented with excellent organizational and time management skills
  • Strong problem-solving and decision-making abilities

APPLY

We are currently preparing our landing in PT and would love to meet you.
If you are passionate about hospitality and are looking for a challenging and rewarding role, we would love to hear from you. Apply today to join our team

Responsibilities
  • Customer Service (in-person, online, phone): Welcoming guests and assisting them with anything they may need: check-in, city information, how the spaces work, etc.
  • Quality Control: Prevent any type of issue from arising during the guest’s stay, and if something does come up, solve it or step in to ensure it’s resolved as quickly as possible. Perform simple repairs, request quotes, coordinate external company interventions, etc.
  • Administrative Tasks: Back-office management, inventory and stock control, custody of lost & found items, reviewing and sending supplier invoices to HQ via app. Managing purchases and budgets.
  • Support and report to the City Manager, and act on their behalf when needed.
    If you’re interested and excited to join the team, don’t hesitate to apply — we’re growing fast and we’d love to meet you!
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