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ABOUT THE ROLE

Imperial is a world Top 10 university with an international reputation for excellence in teaching and research. The Hospitality Department of the Property Division are responsible for operating various cafes, restaurants, bars, events and guest accommodation located across all their Campuses to provide affordable and high-quality food and services for the Imperial community and external clients. They create a valuable resource for Imperial, which in turn supports our academic community of world leaders in the provision of Engineering, Medicine, Natural Sciences, Business Management, Research and Teaching.
We are looking for an experienced Sales Development Manager who will be responsible for leading the management and direction of the Events Sales Team to ensure the delivery of high-quality internal and external events, drive revenue growth, and improve overall performance in line with Imperial’s vision and values.
You will also manage the Reservations Team to ensure the maximising of revenue and profit of guest accommodation through effective systems, pricing, inventory, yield, and revenue management. You will ensure the effective management of the reservations and bookings to deliver a high-quality guest experience.

WHAT YOU WOULD BE DOING

You will develop and execute a comprehensive Events Sales strategy encompassing both internal and external events. You will be required to ensure the seamless planning and execution of events and conferences to uphold Imperial’s reputation for excellence. The role will oversee high-profile internal events, including graduation ceremonies, with meticulous attention to detail and a focus on achieving organizational objectives.
You will be required to develop effective systems and ways of working to support staff productivity. You will also prepare annual budgets which reflect organisational objectives to both support internal events and the needs of the Imperial community, as well as generating revenue from external clients.
Working with the Marketing Manager you will develop and direct the implementation of a sales and marketing strategy to increase venue visibility and brand recognition to repeat and new external clients, which is a key objective.
You will integrate and develop new and existing campuses and events offers into our sales portfolio ensuring that events at other campuses are Imperial led and delivered.