Hospitality Service Specialist at IST Management Services

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Jun, 26

Salary

20.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Hospitality, Administrative Support, Reception, Client Interaction, Mail Handling, Conference Room Management, Lifting, Procedure Adherence, Cross-training, Reporting, Safety Procedures, Microsoft Office Proficiency, Teamwork

Industry

Outsourcing and Offshoring Consulting

Description

Overview IST Management is seeking a Hospitality and Backu Reception Service Specialist to join the Downtown Chicago team! The Hospitality Service Specialist is responsible for providing hospitality/administrative support services in a professional environment. Ideal candidates will have the ability to confidently interact with clients and visitors, possess excellent communication abilities, and are ready to grow in their professional career. Previous experience in a hospitality, mail or administrative role is a huge plus! About Us IST Management is a business process outsourcing company. We pride ourselves on our commitments to excellence for our clients and upward mobility for our employees. We provide cross-training and a career path to leadership for our on-site positions. We have over 1,800 employees and have been in business for over 26 years with operations in over 38 cities across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services. We’ve been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation’s Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation’s Department of Defense and have committed to Hiring Our Heroes’ mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list! Check out istmanagement.com for more info on us! Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus Incentives Hourly Compensation: $18.00 - 20.00 Hourly Schedule: Monday-Friday 7:00am-4:00pm. No nights or weekends! Responsibilities The Mail/Hospitality Service Specialist is responsible for providing mail/hospitality and administrative support services. Other duties include: Professional and friendly customer service; verbal and written interaction with internal and external clients Hospitality services: Conference room management (i.e setting up/breakdown for meetings and events, arranging and moving tables/chairs, assist with catering orders, other related tasks as needed) Provide backup reception Ability to lift 50 pounds and move food and other items in a kitchen setting Consistently adhere to business procedure guidelines; take direction from supervisor Participate in cross-training Replacing kegs, moving kegs, stocking of supplies in kitchen areas Maintain all logs and reporting documentation; attention to detail Adhere to all safety procedures; perform other tasks as assigned Qualifications Ideal candidates have the ability to confidently interact with clients and visitors, possess excellent communication abilities, and are ready to grow in their professional career. Previous experience in a reception or administrative role is a huge plus! Other qualifications include: High School Diploma or GED required; authorization to work for any employer in the US required Microsoft Office proficiency required Excellent communication skills both verbal and written Ability to effectively work individually or in a team environment; willingness to cross-train for other job functions Ability to meet employer's attendance policy Ability to lift up to 60 lbs on occasion Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Responsibilities

The specialist is responsible for providing mail, hospitality, and administrative support services, which includes professional and friendly customer service interactions with both internal and external clients. Key duties involve managing conference rooms, assisting with catering, providing backup reception, and handling mail/supply stocking.