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Host at Atlas Restaurant Group
Baltimore, Maryland, United States -
Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

16.0

Posted On

15 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Relations, Reservation Management, Communication Skills, Time Management, Interpersonal Skills, Multitasking, Conflict Resolution, Teamwork

Industry

Restaurants

Description
Polisher Position Summary: The Host/Hostess is responsible for creating a warm and welcoming first impression while managing guest flow throughout service. This role includes greeting guests, coordinating seating, managing reservations, communicating with the service team, and ensuring every guest receives attentive and polished hospitality from arrival through departure.  Responsibilities: (This includes but is not limited to) * Greet and welcome guests in a warm, professional, and engaging manner * Manage reservations, waitlists, and guest seating efficiently * Coordinate table assignments to support smooth restaurant operations * Maintain accurate knowledge of table status and dining room flow * Communicate effectively with managers, servers, and support staff * Answer phone calls and assist with guest inquiries and reservations * Escort guests to their tables and provide menus when appropriate * Monitor guest experience and assist in resolving concerns when needed * Maintain cleanliness and organization of the host stand and entry area * Support opening and closing duties as assigned * Create a positive first and last impression for every guest Requirements: * High School Diploma or equivalent; * No experience required * Dependability-job requires being reliable, responsible, and dependable, and fulfilling obligations. * Availability to work nights, weekends, and holidays * Good interpersonal and communication skills * Team player is MUST * Strong task and time management abilities * Ability to stand for extended periods, and lift up to 30 lbs. * Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in difficult situations
Responsibilities
The Host is responsible for greeting guests, managing reservations, and coordinating seating to ensure a smooth dining room flow. They act as the first point of contact to provide a polished and welcoming hospitality experience.