Host at Bliley's

Richmond, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

0.0

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Compassion, Hospitality, Customer Service, Professionalism, Sensitivity, Attention To Detail, Computer Proficiency, Greeting Guests, Orienting Guests

Industry

Consumer Services

Description

Description For more than a century, Bliley’s has stood for service, trust, and professionalism. As we continue to grow, joining our team means being part of a legacy of care and a culture where every associate contributes to the experience families remember. We seek individuals who hold themselves to a high standard and find meaning in helping others. Summary of Job Function: The Host is an integral part of the team at Bliley’s Funeral Homes & Cremation Center, working alongside licensed funeral directors and other dedicated, caring associates. With a title emphasizing dedication to hospitality and guiding guests with courtesy, professionalism, and compassion, Hosts support clients and the community throughout their experience with Bliley’s. This role requires excellent communication skills, a compassionate demeanor, and the ability to work flexible hours in a sensitive environment. At the entry level, Hosts greet and guide guests in our facilities and have no contact with deceased persons; if interested, and with adequate qualification and training, Hosts may assume additional responsibilities (each with commensurate compensation). Entry-Level Duties & Responsibilities: Maintain integrity of front lobby and public spaces, including cleanliness and appropriate environment Greet all guests who arrive at the funeral home with warmth, sensitivity, and professionalism Orient guests to public spaces, offering introductions, ensuring needs are met, and providing warm hand-offs to team members Welcome guests arriving for funeral arrangements, advanced planning appointments, picking up death certificates, or dropping off clothes or other personal effects. Greet walk-ins and other unexpected visitors Maintain active awareness of and sensitivity to guests present in facilities at all times Hosting Catered Receptions Hosting Viewings & Visitations Requirements High school diploma or GED Exhibits a high degree of sensitivity and caring for families experiencing a loss Well-groomed with a neat, clean, and professional appearance Pleasant personality and excellent communication skills Demonstrates consistent care & concern for guests and associates, regardless of diverse backgrounds and presentations Basic computer proficiency (email, clocking in and out, Internet navigation) Prior experience in customer service, healthcare, or funeral service environments preferred but not required Work Schedule: This is a per diem position which may require availability for days, evenings, weekends, and holidays as needed. Hosts must work a minimum of one shift per quarter (i.e., every three months). This position serves all three of our Bliley’s locations as needed: Bliley’s Augusta (3801 Augusta Ave); Bliley’s Chippenham (6900 Hull Street Road); and Bliley’s Staples Mill (8510 Staples Mill Road). Bliley's is an Equal Opportunity Employer and is committed to creating an inclusive workplace. We make employment decisions without regard to race, color, or status under applicable law. We comply with the ADA and provide reasonable accommodations to qualified individuals with disabilities. If you need assistance or accommodation during the hiring process or while employed, please contact Human Resources.

Responsibilities

The Host is responsible for maintaining the integrity and environment of public spaces, greeting all guests with warmth and professionalism, and orienting them to the facilities. This entry-level role focuses on hospitality and guiding guests through their experience at the funeral home.