Host at Burma Inc

San Francisco, California, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

19.18

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Interpersonal Skills, Multitasking, Organization, Problem Solving, Coordination, Brand Ambassadorship, Menu Knowledge, Seating Management

Industry

Food and Beverage Services

Description

Location: Burma Love Downtown Position: Host Salary: $19.18+ Tips (Hourly) Calling all foodies, the passionate, the inspired! At Burma Food Group, we are more than just a company - we are a family of passionate individuals who believe that food is a celebration, a source of discovery and a way to connect with culture. From our first restaurant Burma Superstar, we`ve grown into a thriving family of restaurants (Burma Love + Burma Bites), a retail line, a non-profit organization and this is just the beginning. Together we are on a mission to bridge cultures through food, and we want YOU to join us on our mission. Be a part of our story, what do you say? Position Summary: This role is more than just a HOST; it is the opportunity to join a family and act as a brand ambassador for bridging cultures through food. Take our patrons on a culinary adventure through education, quality customer service and make sure that they have a positive experience at our restaurant. We are counting on you to be an extension of our brand. The HOST will be the first point of contact for our guest setting the tone for a warm and welcoming atmosphere and commitment to excellent guest service. Job Responsibilities: * Warmly greet the guest in a timely, friendly and professional manner. Thank guest on their way out to complete the guest experience * Work closely with servers and management to coordinate seating, maintaining optimal dining room flow and accommodate special requests * Provide guests with detailed information about the menu and offer recommendations based on guest performances * Set ambiance (music, lights and cleanliness) of the dining room for an enjoyable and memorable guest performance * Keep the Front-of-House (FOH) area organized, clean and inventing * Address and resolve guest customers promptly, escalating issues to management when necessary * Assist with updating reservation log, resetting tables and other administrative tasks as needed * Maintain up to date knowledge of current promotions, events and specials to effectively communicate with guests Qualifications: * 6 + months prior experience as host preferred * Excellent verbal communication and positive interpersonal skills required * Strong customer service skills * Strong multitasking and organizational skills in a fast-paced environment * Ability to acquire a Food Handlers license, Sexual Harassment certification, RBS (alcohol) certification (before or within 2 + weeks of hiring) A few reasons why you'll love your job: * Opportunity to be a part of a growing and passionate company and team * Unique opportunity to bridge cultures through food * Benefits: Medical, Dental, Vision * Family meals included * Employee recognition program * Employee referral program Equal Employment Opportunities (EEO): Burma Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics and other protected classes. We also consider qualified applicants with arrest and conviction records, consistent with legal requirements. In addition to federal law requirements, Burma Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.

Responsibilities

The Host acts as the first point of contact, setting a warm atmosphere by greeting guests professionally and managing the dining room flow in coordination with servers and management. Responsibilities also include educating patrons about the menu, maintaining ambiance, and promptly resolving customer issues.