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Host at Campagna Hospitality Group

Naples, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Mar, 26

Salary

0.0

Posted On

28 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Attention to Detail, Adaptability, Team Collaboration

Industry

Food and Beverage Services

Description

Position Overview: We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure. Key Responsibilities: Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service. Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction. Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly. Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented. Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff. Qualifications: Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests. Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members. Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions. Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs. Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace. Complete our short application today!

Responsibilities

The Host is responsible for warmly greeting guests, managing reservations, and overseeing seating arrangements. They also act as a liaison between guests and restaurant staff to ensure effective communication and address any concerns.