Host/Cashier at Accor

Honolulu, Hawaii, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Sep, 26

Salary

34.78

Posted On

18 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Handling, Guest Relations, Point-of-Sale (POS) Operation, Reservation Management, Customer Service, Table Setting, Food and Beverage Service, Conflict Resolution

Industry

Hospitality

Description

Company Description About Us: The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is seen by many as the Kama’aina hotel of choice to stay and to work. Accor Hotels offer opportunities, growth, and a culture of inclusion to let each individual shine. We place people at the heart of what we do, and nurture real passion for service and achievement beyond limits. Job Description Job Summary: The Cashier/Host is responsible for greeting and escorting guests to tables in the restaurant, handling all cash and charge transactions, taking phone calls and maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction. Duties: Greet and seat guest in a friendly, courteous, professional, and timely manner. Handle all cash and charge transactions and the ringing up of all food and/or beverage chits. Handles the ordering of Special Amenities with garde manger and assigns the delivery. Takes and reconfirms reservations from guests and informs the Chef and kitchen of large or special reservations. Qualifications Minimum Qualifications: High school diploma or equivalent Minimum 1 year of cash handling experience Ability to efficiently deal with customer complaints and concerns in a friendly and positive manner. Ability to operate a keyboard and point-of-sale procedures to pre-check order and settle checks. Knowledge of the appropriate table settings, service ware and menu items. Must have basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette. Preferred Qualifications: Minimum 1 year of restaurant experience preferred. Additional Information Salary: $27.82 - $34.78 per hour Ala Moana Hotel by Mantra is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Ala Moana by Mantra does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time Compensation: USD 27.82 - USD 34.78 - hourly

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Responsibilities

The Host/Cashier is responsible for greeting and seating guests, managing reservations, and handling all financial transactions. They ensure a professional dining room operation to maintain high levels of guest satisfaction.