Host/Cashier II at USPI

Alpine, California, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Greeting Guests, Seating Guests, Cash Handling, Cash Register Operation, Wait Time Estimation, Telephone Etiquette, To-Go Order Taking, Food Verification, Drink Order Assistance, Table Maintenance, Bussing Tables, Sanitation Procedures, Policy Compliance, Menu Knowledge, Customer Service

Industry

Description

GENERAL SUMMARY The Host Cashier II is responsible for greeting and seating guests in the assigned dining areas, handling cash transactions and operating cash register, and assisting the server with table maintenance and boxing guest take home food as needed. CORE SCOPE OF POSITION * Greets and seats guests in a professional and courteous manner. * Answers telephone and provides timely response to guest inquiries, and/or take messages as appropriate. * Estimates wait times for guests, monitors the guest waiting list, and ensures that the needs of the guests are met while they wait. * Operates cash register, gives change, and balances checks at the end of the shift. * Provides accurate wait times and starts wait times when appropriate. * Seats guests to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests. * Assists in taking To-Go orders and ensuring they are placed accurately and provided to guests in a timely manner. * Verifies food tickets that are presented by servers or guests to obtain food items. * Assists restaurant servers with drink orders and other guest requests when appropriate. * Recognizes when guests have reached their drinking limit and escalates the situation to the manager. * Assists with bussing and resetting tables using designated cleaning supplies. * Assists in assigning restaurant server and bussers in the designated areas on the dining floor. * Understands and practices good sanitation procedures. * Ensures that a clean, safe, hazard-free work environment is maintained. * Complies with company and departmental policies and standard operating procedures, applicable governmental laws and regulations. * Stays current on various casino and VOC events and promotions in order to respond to customer inquiries, including knowledge of menu ingredients, preparation, and presentation * Performs other duties as assigned. Hiring Preference: The Viejas Band of Kumeyaay Indians is an equal opportunity employer. Consistent with tribal and federal law, the Viejas Band of Kumeyaay Indians applies Native American preference in hiring. STYLE SERVICE COMMITTMENT All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of --- these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work! INTERACTION * Interacts with internal and external guests. SUPERVISION * Does not provide supervision to other team members.

Responsibilities

The Host Cashier II is primarily responsible for professionally greeting and seating guests, managing the waiting list, and handling all cash transactions using the register. Additionally, this role involves assisting servers with table maintenance, verifying food tickets, and managing to-go orders accurately.