Host - Cleo at Accor

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

0.0

Posted On

08 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Hospitality Management, Communication Skills, Interpersonal Skills, Multitasking, SevenRooms, POS Systems, Organization Skills

Industry

Hospitality

Description

Company Description Hyde Melbourne Place is not your typical hotel - it’s a lifestyle destination where music, art, culture and hospitality collide. Designed for those who live boldly and seek experiences beyond the ordinary. Located in the heart of Melbourne’s CBD, Hyde Melbourne Place combines lifestyle accommodation with unexpected moments of connection - from rooftop views and curated events to world-class dining. Whether you're a guest or a team member. Hyde is a place to feel inspired, celebrated, and part of something truly unique. Job Description Key Responsibilities Warmly welcome and farewell all guests with genuine hospitality Maintain a well-organised and efficient host station, ensuring smooth communication with the service team. Anticipate guest needs and respond promptly to inquiries or special requests. Assist the floor team in service and enquiries Keep an up-to-date knowledge of menus, daily specials, and promotions to answer guest queries confidently Qualifications About You: Two years previous experience as a host/hostess in a luxury or lifestyle establishment Excellent communication and interpersonal skills with a warm and approachable manner Strong organisational skills and the ability to multitask under pressure. Confident in using SevenRooms and POS systems (preferred) Ability to remain calm, professional, and engaging in a fast-paced environment. Flexible availability to work evenings, weekends, and public holidays. Additional Information WHAT WE OFFER Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world; Access to Accor's ALL Heartists program, offering exclusive discounts, offers, and experiences at Accor hotels and partner locations; Benefit from great offers from our numerous cooperation partners; Join a team that values development and career growth opportunities At Hyde Melbourne Place, we celebrate diversity and are committed to creating an inclusive environment for all team members. We welcome applications from people of all backgrounds, identities, and experiences. Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Part-Time

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Responsibilities

Warmly welcome and farewell guests while maintaining an efficient host station to ensure smooth communication with the service team. Anticipate guest needs and maintain up-to-date knowledge of menus and promotions to answer inquiries confidently.