Host at Dreamscape Hospitality

Scottsdale, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Aloha POS, Micros POS, Multitasking, Attention To Detail, Phone Etiquette, Guest Relations, Hospitality, Reservation Management, Seating Coordination, Problem Solving

Industry

Hospitality

Description

Description Job Overview Join our vibrant team as a Restaurant Host/Hostess, where your welcoming personality and organizational skills will set the tone for an exceptional dining experience. In this lively role, you will be the first point of contact for guests, ensuring they feel valued and comfortable from the moment they arrive. Your enthusiasm and professionalism will help manage reservations, seat guests efficiently, and coordinate with the restaurant team to deliver seamless service. This paid position offers an exciting opportunity to be at the heart of a dynamic hospitality environment, creating memorable moments for every guest. Responsibilities Greet guests warmly with genuine enthusiasm and a positive attitude, establishing a friendly first impression. Manage reservations and waitlists using POS systems such as Aloha POS or Micros POS to optimize seating flow. Escort guests to their tables, providing menus and answering initial questions about the menu or restaurant offerings. Maintain an organized waiting area and communicate wait times clearly and accurately to guests. Coordinate with servers and kitchen staff to ensure smooth seating arrangements and timely service. Handle guest inquiries via phone with professional phone etiquette, providing information about reservations or restaurant policies. Assist in guest relations by addressing concerns promptly and courteously, ensuring every visitor feels valued and appreciated. Skills Proven experience as a host/hostess or in food service, demonstrating excellent customer service skills. Strong communication skills to interact effectively with guests, team members, and management. Familiarity with restaurant POS systems such as Aloha POS or Micros POS is preferred. Previous hotel or hospitality experience is a plus, highlighting guest services expertise. Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail. Knowledge of serving protocols, hotel guest relations, and phone etiquette enhances guest interactions. Passion for hospitality with a friendly demeanor that fosters positive guest experiences. Join us in creating welcoming atmospheres where every guest feels at home! This role is essential in delivering outstanding hospitality that keeps guests coming back time after time. We’re excited to bring your energy and dedication into our vibrant team!

Responsibilities

The Host/Hostess will serve as the first point of contact, warmly greeting guests, managing reservations and waitlists using POS systems, and efficiently seating patrons. This role involves coordinating with the service team to ensure seamless service delivery and a positive initial impression for every guest.