JOB SUMMARY

We are seeking a friendly and organized Host/Host to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere. This role requires strong communication skills and the ability to manage guest flow efficiently while ensuring a positive dining experience.

QUALIFICATIONS

• Previous experience in guest services or hospitality is preferred.
• Familiarity with food service operations and restaurant etiquette is highly desirable.
• Strong communication skills, both verbal and written, with excellent phone etiquette.
• Experience using POS systems, particularly Micros POS, is a plus.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• A friendly demeanor with a passion for providing outstanding customer service.
• Previous hotel experience can be beneficial but is not required. Join us in delivering exceptional experiences for our guests as a Host/Host!
  Job Type: Part-time
  Pay: $17.20-$20.73 per hour
  Work Location: In perso

• Greet guests warmly upon arrival and escort them to their tables.
• Manage reservations and maintain an organized seating chart to optimize guest flow.
• Provide menus and inform guests of any specials or promotions.
• Answer phone calls with professionalism, taking reservations and providing information as needed.
• Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
• Monitor dining area to ensure cleanliness and address any guest needs promptly.
• Assist with food service as needed, ensuring all safety and hygiene standards are met.
• Handle customer inquiries or complaints with a positive attitude, striving for resolution.