Job Ref: 4C1352
Branch: Canopy by Hilton London City
Location: Canopy London City, London (Central)
Salary/Benefits: Competitive Salary + Service charge
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 03/03/2025
Closing date: 16/04/2025
Florattica is seeking a Host/ess with great qualities to help manage the operations.
FLORATTICA, an urban rendezouvs rooftop terrace inspired by the 17th Huguenot silk weavers who made this area their home. Sip on unique cocktails and nibble on inspired bites as you take in London’s unbeatable views from a different perspective.

• To provide a friendly, courteous and professional service at all times
• To be fully confident with the menu and able to run training for the team
• To check guests for proper ID and serve alcohol in accordance to licence and company regulations
• To determine when a customer is intoxicated and if required refusing any further serving in a polite way
• To ensure that all opening and closing duties are completed in line with company standards
• To report any customer complaints and any allergy related matters to the Manager on duty
• To be competent in the use of the MICROS system at all stages of service
• To maintain a safe and hygienic work environment
• To carry out any reasonable request made by Management
• To champion guest name usage and lead by example, engaging whenever possible with all guests
• To ensure that the work area, materials and equivalent are clean and well-maintained at all times, and to report defective materials and equipment to the Bar Manager
• To make sure to follow HS policy with regards to items expiry date labeling
• To be a Role Model promote the 4C Group Values
• To ensure good communication with all your colleagues and superiors