Host/ess at Auberge Collection

Town of Gardiner, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

16.0

Posted On

28 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Greeting, Reservation Management, Phone Etiquette, In-Room Dining Orders, Table Assignment, Station Setup, Cleanliness Maintenance, Guest Profile Monitoring, Complaint Resolution, Communication Skills, Positive Attitude, Record Keeping, Coordination, Customer Service, Hospitality

Industry

Hospitality

Description

Company Description Sprung from the site of a fallow tree nursery, Wildflower Farms, Auberge Collection is a 140-acre retreat in New York’s Hudson Valley, just 90 minutes from New York City. Rooted in meaningful encounters with nature, the property sways with the seasons, surrounded by meadows of native flowers and woodlands. Anchored by its namesake farm with orchards, heirloom gardens, and animals, the retreat offers immersive seasonal experiences like foraging walks, cooking workshops, and healing sessions. A three-mile walking trail links 65 stand-alone cabins, cottages, and suites with the Movement Studio and Maplehouse, a lofty barn home to a dynamic cooking school. Accommodations are immersed in the ever-changing landscape, offering a deep sense of place. Guests are welcomed at The Shop, reminiscent of a well-curated potting shed, and the open-air Great Porch. Dining at Clay, the centerpiece restaurant, features source-origin cuisine that honors the region’s bounty. Thistle offers wild-crafted wellbeing that evolves with the seasons. The property also provides access to neighboring Mohonk Preserve, where wooded trails and cliffs invite world-class hiking, biking, and climbing. Named the Number 1 Hotel in New York State by Travel + Leisure for the 2025 World’s Best Awards and recognized with a One Key distinction from the inaugural Michelin Guide, Wildflower Farms is a basecamp for adventure, craft, and curiosity. Job Description The role of Restaurant Host upholds the welcoming atmosphere that defines our hospitality. As a key member of our Auberge family, your role is to provide exceptional service, ensuring a positive experience for our guests from arrival to departure. Greet guests warmly, provide courteous service, and efficiently handle check-ins and seating. Answer phones, take reservations, take in-room dining orders, and maintain accurate records in reservation systems. Coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow. Assist with preparation of station charts, assign stations, and guide servers and support staff in optimal table set-up. Maintain cleanliness, sanitation, and organization of the host station and assigned work areas. Monitor and update guest profiles, VIP arrivals, and special requests using reservation systems. Ensure menus and wine lists are clean, up-to-date, and well-stocked at all times. Resolve guest complaints promptly to ensure satisfaction. Familiarize yourself with all hotel services, local attractions, and respond accurately to guest inquiries. Collaborate with Food and Beverage Management to set a positive tone for the restaurant environment. Pay Rate: $16/hour + tips Qualifications Prior experience in customer service or hospitality, preferably in a high-end setting. Strong communication skills, positive attitude, and the ability to speak and write in English fluently. Must be of minimum age to serve alcohol. Flexibility to work a variable schedule, including weekends and holidays. Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position. Additional Information About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. For more information: auberge.com Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge About Friedkin Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus. For more information, please visit www.friedkin.com Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Shinrin Yoku LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Job Type: Non-Management

Responsibilities

The Restaurant Host is responsible for upholding a welcoming atmosphere by warmly greeting guests, efficiently handling check-ins and seating, and managing reservations and in-room dining orders. This role also involves coordinating with restaurant staff to optimize guest placement and assisting with station setup and staff guidance.