POSITION SUMMARY:

We are seeking a poised, personable, and service-oriented Host(ess) to join our front-of-house team. As the first point of contact for our guests, the Host(ess) plays a critical role in creating a welcoming and seamless experience from arrival to departure. The ideal candidate will demonstrate excellent interpersonal skills, a polished appearance, and a commitment to upholding the high service standards of Lardo.

QUALIFICATIONS:

Previous experience in a similar role, preferably in a fine dining or boutique restaurant setting
Proficiency with OpenTable or similar reservation management systems
Strong communication and customer service skills
Professional appearance and demeanour required
Ability to remain composed under pressure in a fast-paced environment
Friendly, gracious, and guest-focused attitude
Flexible schedule, including evenings, weekends, and holidays as needed

Warmly greet and welcome guests upon arrival
Manage reservations and seating using OpenTable, ensuring optimal table flow and guest satisfaction
Answer incoming calls promptly and professionally, assisting with reservations and inquiries
Maintain an organized and accurate waitlist during peak hours
Monitor dining room activity to anticipate guest needs and support service staff as necessary
Communicate effectively with the kitchen and front-of-house team regarding seating times and table status
Ensure the entryway and hostess stand are tidy, presentable, and stocked with necessary materials at all times
Provide guests with sincere and attentive service, upholding the hospitality standards of the restaurant