Host/ess at Rocco Forte Hotels - Germany

Sciacca, Sicily, Italy -

Full Time

Start Date

Immediate

Expiry Date

09 Mar, 26

Salary

0.0

Posted On

09 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Collaboration, Communication, Personal Development, Business Orientation, Technical Skills, Attention to Detail

Industry

Hospitality

Description

HOSTESS/HOST An alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline. Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination. It’s a place where rooms seem woven subtly into the Sicilian landscape, with a true sense of space and uninterrupted views of the azure waters. Above all, it’s an unforgettable resort in Sicily where our team delivers an outstanding level of service. Main Purpose: The Hostess/Host is responsible for greeting our Guests at the restaurant, seating them at an appropriate table, offering a warm and personalised welcome. Reports to: Restaurant Manager Main duties: Greet and welcome our Guests when they arrive at the restaurant, creating a personalised interaction as first step of their tailor made culinary experience, according to our standards and procedures; Answer phone calls and manage the restaurant mail correspondence to book reservations; Support the Maitre in assisting the Guests; Carry out final bill operations and cash management, when needed. We offer: Seasonal contract according to C.C.N.L. Settore Turismo. Learning & development activities and career opportunities. Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte". Staff celebrations. Competencies required: Collaboration: Be able and willing to work as a team within the department and with other departments. Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence. Personal development: Be open to and accept constructive feedback and use it to improve. Ongoing dialogue with Head of Department on own performance objectives. Business orientation: Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity. Technical Skills: Demonstrate technical competence and knowledge related to the role. Other requirements: Professional experience in the same role; English knowledge at Intermediate level; Valid HACCP certification; Knowledge of F&B management software (e.g. Quadranet); Passion for service and ambition to grow professionally; Flexibility; Attention to detail. Workplace: Verdura Resort, S.S 115, km 131, Sciacca (AG). Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196/03).

Responsibilities

The Hostess/Host is responsible for greeting and seating guests at the restaurant, ensuring a warm and personalized welcome. They also manage reservations and assist with billing and cash management as needed.