Host - Fine Dining at Brigantine Restaurants

San Diego, California, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

17.75

Posted On

21 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Hospitality, Customer service, Communication, Reservation management, Seating management, Interpersonal skills, Teamwork, Problem solving, Professionalism, Sanitation compliance, Safety compliance, Organization, Phone etiquette, Waitlist management

Industry

Restaurants

Description

Description HOST JOB SUMMARY We pride ourselves a welcoming and friendly dining experience for all of our guests and want your help to achieve Our Mission, Every Guest Leaves Happy. As a host on our team, you will utilize your strong interpersonal skills to assist the servers in creating a positive impression of the restaurant’s hospitality, excellent service, and high standards. You will greet guests upon arrival, thank them upon leaving, have professional & hospitable communication, and set the tone for a great experience. Hosts monitor the flow of the restaurant through managing seating, reservations, and wait lists. The fast-paced and high-energy environment will challenge you as you play an important role in the overall success of the restaurant and guest experience. Compensation & Benefits: $17.75 per hour plus tips Paid Sick Leave Flexible schedule Discounts on meals Career advancement opportunities Key Responsibilities: Contribute to Our Mission, Every Guest Leaves Happy, through teamwork, hospitality, proactive communication, and helping outside your role as needed. Greet incoming and departing guests warmly with a smile, eye contact, and genuine hospitality. Answer incoming calls to the restaurant and provide appropriate service. Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests as appropriate. Tend to special guest needs and requests with hospitality and a sense of urgency. Observant to guests' needs throughout dining experience and communicate needs proactively to ensure they receive high quality service. Protects establishment and patrons by adhering to sanitation and safety policies. Maintain composure in a fast-paced environment. Respond urgently and appropriately to guests’ and coworkers’ needs. Exhibit a professional appearance and mannerisms. Ensure guests are enjoying their experience and take action to correct any problems. Protect establishment and guests by adhering to sanitation, safety, and alcohol control policies. Concludes the guest experience by acknowledging choice of establishment and inviting patrons to return. Complete assigned sidework at the beginning, during, and at end of shift. Requirements Requirements: Minimum 2 years' experience hosting in an upscale establishment. OpenTable experience a plus! A desire to help out where needed and work as part of a team. Passion for providing extraordinary service. Must be upbeat, outgoing, and positive. Must be able to assist guests and possess great guest relations skills. Ability to work positively in a fast-paced environment. Ability to stand/walk and stay focused and alert for extended periods of time. Excellent communication skills (via phone and in-person). Strong organizational skills with the ability to monitor the entire dining and bar area. Flexibility to work a variety of shifts. Must be able to stand, reach, bend, stoop, and wipe for extended periods of time. Must be able to carry trays or supplies (up to 25 lbs.)

Responsibilities

The host is responsible for greeting guests, managing reservations, and overseeing the flow of the dining area to ensure a positive guest experience. They must also assist servers, maintain safety and sanitation standards, and provide professional communication throughout the shift.