Host at Five Iron Golf NYC LLC

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Dec, 25

Salary

16.0

Posted On

17 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Organizational Skills, Hospitality, Reservation Management, Positive Attitude, Teamwork, Problem Solving

Industry

Entertainment Providers

Description

Description Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. As we expand, we are looking for team-oriented employees who help continue our most important tradition; providing outstanding customer service. We are seeking a Host. This individual will oversee all aspects of the front desk and will report directly to the General Manager. Responsibilities include the following: Welcome guests to the venue with a smile and positive 5i attitude Provide accurate wait times and monitor waiting lists Manage reservations in MindBody, our booking software Escort customers to assigned simulator or bar areas Provide information on specials as well as memberships and league information Acknowledge customers upon their departure Coordinate with wait staff about available simulator options Maintain a clean reception area Answer incoming calls and address customers’ inquiries Assist other staff as needed Required Qualifications: Golf, server, and/or hospitality experience encouraged but NOT required Experience in managing reservations Demonstrable customer-service skills Excellent communication skills both on the phone and in-person Strong organizational skills with the ability to monitor all simulators and bar area Availability to work various shifts as needed Benefits: Health, Dental, and Vision insurance* Long and Short Term Disability* Accident and Critical Illness Insurance* 401K * Meals while working are included for free **Benefits only apply to Full-Time Employees** Pay: $16/hr Job Type: Non-Exempt, part time Schedule: Nights and weekends required Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.

Responsibilities

The Host will welcome guests, manage reservations, and escort customers to their assigned areas. They will also provide information on specials and maintain a clean reception area.