Host at Five Iron Golf NYC LLC

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

11.35

Posted On

08 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Reservation Management, Communication Skills, Organizational Skills, Front Desk Operations, MindBody Software, Phone Etiquette, Guest Relations

Industry

Entertainment Providers

Description

Description Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. As we expand, we are looking for team-oriented employees who help continue our most important tradition; providing outstanding customer service. We are seeking a Host. This individual will oversee all aspects of the front desk and will report directly to the General Manager. Responsibilities include the following: Welcome guests to the venue with a smile and positive 5i attitude Provide accurate wait times and monitor waiting lists Manage reservations in MindBody, our booking software Escort customers to assigned simulator or bar areas Provide information on specials as well as memberships and league information Acknowledge customers upon their departure Coordinate with wait staff about available simulator options Maintain a clean reception area Answer incoming calls and address customers’ inquiries Assist other staff as needed Required Qualifications: Golf, server, and/or hospitality experience encouraged but NOT required Experience in managing reservations Demonstrable customer-service skills Excellent communication skills both on the phone and in-person Strong organizational skills with the ability to monitor all simulators and bar area Availability to work various shifts as needed Benefits: Health, Dental, and Vision insurance* Long and Short Term Disability* Accident and Critical Illness Insurance* 401K * Meals while working are included for free **Benefits only apply to Full-Time Employees** Pay: $11.35/hr + tips Job Type: Part time, non-exempt Hours: Nights and weekends required Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.

Responsibilities

The Host oversees all front desk operations, including welcoming guests, managing reservations via MindBody, and coordinating simulator availability. They are responsible for providing accurate wait times and ensuring a positive customer experience from arrival to departure.