Host- Fort Point at Trillium

Boston, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

16.0

Posted On

31 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Phone Etiquette, Scheduling, Team Player, Organization, Attention To Detail, Time Management, Physical Stamina

Industry

Food & Beverages

Description

Host Position Summary Trillium is looking for a Host to join our team at our Fort Point location! In this position you will play an integral role in ensuring our guests have exceptional dining experiences. Our ideal candidate will have a friendly, outgoing disposition, be passionate about food and service, and thoroughly enjoy creating excellent experiences for our guests. Job Duties & Responsibilities: * Welcome and acknowledge each and every guest with a smile, eye contact and friendly verbal greeting. * Provide guests with accurate wait time estimates during busy periods * Rotate seating between different stations to ensure even workloads for waitstaff * Answer phones and schedule reservations with large parties * Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. * Address guests' service needs in a professional, positive, and timely manner. * Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. * Additional duties may be assigned as necessary. Desired Qualifications & Abilities Experience * Minimum 18 years of age * 1 year host experience in a fast-paced restaurant setting preferred * TIPS training required by start date Knowledge, Skills, and Abilities * Willing to work a flexible schedule including nights and holidays. * Exceptional guest service skills * Ability to work in a high energy, fast-paced environment. * A strong team player, organized with great attention to detail * Stand, sit, or walk for an extended period of time or for an entire work shift. Move up and down stairs and/or service ramps. * Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Benefits * Medical, dental and vision benefits with no wait period * Short term disability and life insurance * 401k plan with generous match with no wait period * Tenure Bonus Eligible * Paid time off * Educational Reimbursement Program * MBTA Pass discount * PPE Reimbursement * Trillium Comp Card * Trillium discounts * Philanthropy program * Employee gym

Responsibilities

The Host will be responsible for welcoming and acknowledging every guest with a positive demeanor, providing accurate wait time estimates, and managing seating rotation to ensure even workloads for the waitstaff. Duties also include answering phones, scheduling reservations, anticipating guest needs, and maintaining cleanliness in work areas.