Host/Hostess - BFI Riverfront, Southbank at BaxterStorey

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

13.0

Posted On

11 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Guest Relations, Telephone Enquiries, Reservations, OpenTable, DesignMyNight, Teamwork, Professional Demeanor, Engaging Personality

Industry

Food and Beverage Services

Description

Company Description When we founded Benugo 26 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction. Find out more about us at www.benugo.com Job Description We are looking for an experienced and enthusiastic Host/Hostess to join the team at BFI Riverfront, our vibrant restaurant and bar, in the hottest spot on the Southbank, with spectacular views of Waterloo Bridge and the Thames. £13.00 per hour + approx. £3.50 per hour in service charge Full-time position (30+ hours per week) The role requires weekend availability, with working hours from 11:00 AM to 9:00 PM daily About the Host/Hostess role: Day to day managing of guest relations providing excellent customer service Welcoming day visitors and guests to the venue Incoming and outgoing telephone enquires Restaurant and bar reservations and enquiries Working alongside the senior management team to ensure smooth running of the venue Preferred qualifications: Experience with OpenTable and DesignMyNight systems A warm, engaging personality and a professional demeanor Willingness to assist the front-of-house team when needed Additional Information Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including: Free lunch on shift Endless tea and coffee on shift 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too! Competitive rate Life Assurance Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients Employee discounts at several retailers (via Perkbox app) & fitness providers Access to our Employee Assistance Programme & our trained Mental Health First Aiders Free BFI cinema tickets If this sounds like the role for you, apply now!

Responsibilities

The Host/Hostess will manage guest relations and provide excellent customer service. They will welcome visitors, handle telephone inquiries, and assist with reservations.