JOB SUMMARY

We are seeking a friendly and dynamic Host/Host to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires excellent communication skills, a passion for hospitality, and the ability to manage reservations efficiently. The Host/Host will play a crucial role in creating a positive dining experience for our guests.

EXPERIENCE

• Previous experience in guest services or hospitality is preferred
• Familiarity with food service operations is a plus
• Experience in a restaurant environment is highly desirable
• Strong customer service skills with the ability to communicate effectively with diverse clientele
• Knowledge of POS systems, particularly Micros POS, is advantageous
• A background in hotel experience can be beneficial but is not required
  Join us in delivering outstanding service and creating memorable experiences for our guests!
  Job Type: Part-time
  Pay: $17.20 per hour
  Expected hours: 15 – 30 per week
  Work Location: In perso

• Greet guests warmly upon arrival and escort them to their tables
• Manage reservations and waitlists effectively using our POS system, including Micros POS
• Provide menus and inform guests about daily specials or promotions
• Maintain an organized and clean front-of-house area
• Assist with seating arrangements and ensure timely service for all guests
• Handle phone inquiries with professionalism and courtesy, demonstrating excellent phone etiquette
• Collaborate with servers and kitchen staff to ensure smooth operations during peak hours
• Address guest inquiries or concerns promptly to enhance their dining experience