JOB OVERVIEW

We are seeking a friendly and professional Host to join our team. In this role, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibilities will include greeting guests, managing reservations, and ensuring a smooth flow of service in the restaurant. A passion for hospitality and excellent customer service skills are essential for success in this position.

EXPERIENCE

• Previous experience is required.
• Strong communication skills are essential for effective interaction with guests and team members.
• Experience with phone etiquette and handling customer inquiries is required. Join us as we create memorable experiences for our guests through exceptional service!
  Job Types: Full-time, Part-time, Permanent
  Pay: $17.20 per hour
  Expected hours: No less than 12 per week

Experience:

• host: 1 year (required)

Licence/Certification:

• Smart Serve (required)

Work Location: In perso

• Greet guests warmly upon arrival and escort them to their tables.
• Manage reservations and waitlists efficiently to optimize seating arrangements.
• Provide menus and inform guests about daily specials or promotions.
• Maintain a clean and organized front-of-house area, including the host stand.
• Answer phone calls with professionalism, taking reservations or providing information as needed.
• Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
• Handle guest inquiries or concerns with a positive attitude, ensuring a pleasant dining experience.