OVERVIEW

We are seeking a friendly and organized Host/Host to join our dynamic team in delivering exceptional guest experiences. The ideal candidate will possess a passion for hospitality and a commitment to providing outstanding customer service in a fast-paced restaurant environment. As the first point of contact for our guests, you will play a crucial role in setting the tone for their dining experience.

QUALIFICATIONS

• Previous experience in guest services or food service is preferred, with a strong background in hospitality.
• Excellent communication skills, both verbal and written, with an emphasis on phone etiquette.
• Ability to multitask in a busy environment while maintaining attention to detail.
• Strong customer service orientation with a friendly demeanor.
• Familiarity with POS systems, particularly Micros POS, is advantageous.
• Restaurant or hotel experience is a plus but not required.
• A team player who thrives in collaborative settings while also being able to work independently when necessary. Join us as we create memorable dining experiences for our guests!
  Job Types: Full-time, Part-time
  Pay: $17.20-$26.04 per hour
  Expected hours: 17.20 per week
  Work Location: In perso

• Greet and welcome guests as they arrive, ensuring a warm and inviting atmosphere.
• Manage reservations and seating arrangements efficiently to optimize guest flow.
• Provide menus and inform guests about daily specials or promotions.
• Assist with the coordination of service staff to ensure timely and effective service.
• Handle guest inquiries and complaints with professionalism and courtesy.
• Maintain cleanliness and organization of the host/host area.
• Utilize POS systems, including Snappy POS, for managing reservations and orders.
• Collaborate with kitchen staff to ensure smooth communication regarding guest needs.