Host/Hostess

at  Chiang Mai Thai Kitchen and Bar

JOB OVERVIEW

We are seeking a friendly and organized Host/Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and smooth seating experience. This role requires excellent communication skills, a strong commitment to guest services, and the ability to thrive in a bustling atmosphere.

EXPERIENCE

• Previous experience in a hospitality or customer service role is preferred, particularly in restaurants or hotels.
• Strong phone etiquette and communication skills are essential for interacting with guests effectively.
• Familiarity with food service operations and guest services will be beneficial.
• A passion for hospitality and helping others is key to success in this role.
  Join our team as a Host/Host where you will play an integral role in creating memorable dining experiences for our guests!
  Job Types: Full-time, Part-time

Additional pay:

• Tips

Benefits:

• Discounted or free food
• Flexible schedule
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• On call
• Weekends as needed

Experience:

• Hospitality: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In perso

• Greet guests upon arrival with a friendly demeanor and positive attitude.
• Manage the seating chart and ensure efficient table turnover while maintaining guest satisfaction.
• Communicate wait times accurately to guests and provide updates as necessary.
• Answer phone calls promptly, providing information about the restaurant and taking reservations.
• Assist guests with any inquiries or special requests, ensuring their needs are met throughout their visit.
• Collaborate with servers and kitchen staff to ensure seamless service delivery.
• Maintain cleanliness and organization of the host/host area, including menus and waiting areas.
• Utilize POS systems for reservations and guest management as needed.