About Coucou:
Inspired by the timeless bars and bistros of France, Coucou intersects traditional French fare with Coastal California produce, prepared over a live-fire grill. The food menu was created by Bouchon-alum, Chef Jacob Wetherington. The space embodies convivial elegance, pairing elevated French favorites with ice-cold classic cocktails, low-intervention wine, and an informed selection of French Aperitif.
Job Summary
We are seeking a friendly and outgoing individual to join our team as a Host/Hostess. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities
- Greet guests with a warm and friendly welcome
- Escort guests to their tables and provide menus
- Assist with seating arrangements to ensure efficient use of dining space
- Manage waitlist during peak hours
- Answer phone calls and take reservations
- Communicate special requests or dietary restrictions to the kitchen staff
- Maintain cleanliness and organization of the host station
- Collaborate with servers and other restaurant staff to ensure smooth operations
- Familiarity with Resy is a plus
Requirements
- Previous experience in customer service, preferably in a restaurant or hospitality setting
- Excellent communication skills, both verbal and written
- Familiarity with Toast POS or similar point-of-sale systems is a plus
- Ability to multitask and work well under pressure
- Strong attention to detail and organizational skills
- Knowledge of food service etiquette and guest relations
- Availability to work evenings, weekends, and holidays
At our establishment, we offer competitive pay rates, opportunities for career growth, and a positive work environment. If you are passionate about providing exceptional guest service and thrive in a dynamic restaurant setting, we encourage you to apply for the position of Host/Host.

QUALIFICATIONS

• Host/hostess experience
• Food service background
• Strong customer service skills
• Previous restaurant experience
• Excellent communication abilities
• Familiarity with POS systems
• Proficiency in guest relations
• Ability to work in a fast-paced environment
• Strong organizational skills
• Prior experience in hospitality industry
• Knowledge of serving etiquette and guest services
• Comfortable with phone etiquette and handling guest inquiries
  Job Types: Full-time, Part-time
  Pay: $20.00 - $25.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In perso

Please refer the Job description for details