Host/Hostess at DIABLO COUNTRY CLUB

Diablo, California, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Mar, 26

Salary

22.0

Posted On

18 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Interpersonal Skills, Customer Service, Reservation Management, Table Assignment, Multi-tasking, Professional Demeanor, Organizational Skills

Industry

Food and Beverage Services

Description

Job Details Job Location: Diablo Country Club - Diablo, CA 94528 Salary Range: $20.00 - $22.00 Hourly Diablo Country Club Position Description Host/Hostess Department: Food and Beverage Reports To: Restaurant Manager FLSA: Non - Exempt Updated: February 2024 Position Summary The Host/Hostess at Diablo Country Club is the first point of contact for members and guests, setting the tone for an exceptional dining experience. This role requires a warm, welcoming demeanor, excellent communication skills, and a keen ability to manage the flow of the dining room. Reporting Relationship: Restaurant Manager Work Performed Greet members and guests with a smile and warm welcome, acknowledging them within 10 feet and offering a verbal greeting within 5 feet. Manage reservations, assigning tables to ensure an optimal dining room flow and balanced server workload. Promptly seat members, providing accurate wait times when necessary and escorting them to their tables. Present menus and wine lists neatly on the table before guests are seated, pulling out chairs as a courtesy. Answer phone calls professionally, taking messages and reservations as needed. Communicate effectively with the service team to ensure smooth service and member satisfaction. Maintain a clean and organized host station, as it serves as the first impression of the dining experience. Bid farewell to members as they leave, thanking them for their visit and inviting them to return. Assist bus persons and servers as needed to maintain a seamless dining room operation. Perform assigned side duties and stock station to ensure preparedness for service. Minimum Requirements for Position: Minimum of one year of experience in a similar role within a high-end hospitality setting. Exceptional interpersonal and communication skills, with a genuine passion for providing outstanding service. Ability to manage multiple tasks in a fast-paced environment while maintaining a calm and professional demeanor. Proficient in using reservation systems and managing table assignments. Flexibility to work evenings, weekends, and holidays as needed. High school diploma or equivalent. Physical Requirements: Ability to stand for extended periods and walk throughout the dining room. Comfortable lifting and moving objects weighing up to 25 pounds. Ability to visually inspect the dining room, manage reservation lists, and read menus.

Responsibilities

The Host/Hostess greets members and guests, manages reservations, and ensures a smooth dining experience. They also maintain a clean host station and assist the service team as needed.