Host/Hostess - Dublin at Big Mamma

Dublin, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

14.15

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem Solving, Team Spirit, Proactive Attitude, Health And Safety Standards, Organization, Booking System Management, SevenRooms, Greeting, Seating Guests, Accommodating Walk-ins

Industry

Restaurants

Description

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 10 years, we have opened the doors to more then 30 restaurants in Europe! Our mission? To share with our customers 100% homemade, authentic Italian dishes in beautifully designed spaces, with big smiles! 🍀Get ready for good vibes, great food, and an incredible new adventure! Join our amazing team as Host/Hostess! YOUR MISSION: You will be part of a BIG MAMMA floor team! You will be the first person our guests meet at the beginning of their experience, and it is vital you give a warm, welcoming and professional first impression. You will be greeting and seating our guests, allocating tables and accommodating walk-ins. You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. You will be a good problem solver, responding appropriately when bookings don’t always go to plan. You will respect health and safety standards and maintain cleanliness and organisation across the floor. You will spread magic and make our customers live the best moment of their day! You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: Big Smile and passion for Italian food! Great energy, proactive attitude and team spirit Excellent customer service and communication skills Knowledge of the online booking system (SevenRooms is a bonus!) Previous experience as a host/hostess in a busy restaurant Flexible availability, including weekends and evenings OUR OFFER: €14.15 per hour + tronc Tasty staff food served family style Regular training & growth opportunities Mobility across all of our venues in Europe Ti aspettiamo! Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.

Responsibilities

The Host/Hostess will serve as the first point of contact, providing a warm, welcoming, and professional impression by greeting and seating guests, allocating tables, and managing walk-ins using the SevenRooms booking system. Responsibilities also include maintaining floor organization, respecting health and safety standards, and embodying the company values of warmth and problem-solving.