Host/Hostess at Lazy Dog Family, LLC

Boca Raton, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Aug, 26

Salary

14.0

Posted On

18 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Relations, Computer Seating Systems, Phone Etiquette, Conflict Resolution, Multi-tasking, Communication, Teamwork, Customer Service

Industry

Restaurants

Description

Certified Great Place to Work 8 Years in a row! Host/Hostess: At this location, earn $13 - $14 / hour. If you thrive on greeting guests with a genuine smile, enthusiasm, and warmth upon their arrival, making them feel welcome, then this is the job for you. We are looking for Enthusiastic, Motivated, Team-Oriented individuals that want to join a company that has a Culture of Caring! Are you outgoing and do you have a track record of going the extra mile? Are you motivated and have the ability to work as a team? Do you want a flexible schedule and a fun, fast-paced environment? Do you want to be part of a company where you have real advancement opportunities? What we offer: Flexible scheduling Teammate discount Supplemental medical, dental, vision, 401k Discounted supplemental benefits Eligibility for an Emergency Financial plan Discounts to theme parks, pet insurance, Legal and Identity Theft Insurance A family that supports YOUR personal and professional growth You’re Good At You think it’s super fun to interact with guests as they arrive and as they leave the restaurant to ensure a positive dining experience. You ensure that if there is a wait time, you notify the guests of their wait time and enter their name into the computer seating system and issue a pager. You know how to operate the computer seating system. You understand the proper techniques of leading a guest to their table, seating, distributing the menus, and final words. You answer the phone and respond to questions concerning the menu, reservations, and the restaurant. You can address difficult situations and guest’s complaints through AIM - Apologize, Investigate, and involve Management. You communicate clearly. You write well. You speak well. You can explain just about anything to anyone You prepare thoroughly and strive for perfection. You practice what you preach. You are guest-focused and like to multi-task. You want to be part of a team and create a fun – whistle while you work. You are happy, trusting, passionate, and determined – Never Settle! You can put yourself in the others person’s shoes. Education High School (preferred) Licenses & Certifications Food Handlers Card (California, Florida, Georgia, Illinois, Nevada, Texas, Virginia) Join Lazy Dog and be part of a culture of caring, great benefits, and continuous growth.

Responsibilities

Greet and seat guests warmly while managing the computer seating system and waitlists. Handle phone inquiries regarding reservations and menus while resolving guest complaints using the AIM method.