Host/Hostess at Luminarias

Monterey Park, California, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Feb, 26

Salary

18.0

Posted On

29 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Interpersonal Skills, Customer Service, Multitasking, Organizational Skills, Attention To Detail, Friendly Personality, Outgoing Personality

Industry

Food and Beverage Services

Description

Company Overview: At Luminarias, we pride ourselves on offering a unique dining experience that combines delicious cuisine with breathtaking views. As a host, you will play a crucial role in creating an unforgettable atmosphere for our guests. Your friendly demeanor, attention to detail, and genuine passion for hospitality will contribute to the overall success of our restaurant. Top-notch benefits: Paid Sick Time renewed yearly Accrued Paid Vacation Time Management Referral Program with up to a $4,000 payout for qualifying management positions Employee Meals Employee Assistance Program (EAP) to assist with work life balance Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values. Numerous opportunities for growth and advancement Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match after 12-month employment Opportunities to grow your career with a clear path for advancement Plus, more! Pay: $ 16.50-18/ hour Job Summary: The Host/Hostess makes guests feel welcome and provides exceptional guest service by greeting guests upon arrival, escorting them to their table, ensuring their dining experience has been excellent, and bidding guests farewell as they leave. They also manage seating charts, respond to guest inquiries and phone calls, and assists fellow team members and other departments wherever necessary to maintain positive working relationships Responsibilities: Greet guests with a warm and welcoming attitude. Manage the seating chart and efficiently seat guests while balancing guest preferences and server sections. Provide accurate wait times and ensure guests are comfortable during their wait. Answer phone calls, take reservations, and manage the guest list. Maintain a clean and organized front-of-house area, including the host stand and entryway. Communicate effectively with servers, bussers, and managers to ensure a seamless guest experience. Handle guest inquiries and concerns with professionalism and a positive attitude. Assist with other tasks as needed, including helping with special events. Qualifications: Excellent communication and interpersonal skills. A friendly, outgoing personality with a passion for customer service. Ability to multitask and stay calm under pressure in a busy environment. Strong organizational skills and attention to detail. Prior experience as a host/hostess or in a customer-facing role is preferred but not required. Must be able to work flexible hours, including evenings, weekends, and holidays. Physical Demands: Regular lifting, moving and carrying of items weighing up to 30 pounds across the restaurant Regular and prolonged standing and walking inside and outside the restaurant during a 6-8 hour shift with appropriate breaks Regular ascending/descending stairs Repeating motions that may include the wrists, hands and/or fingers Frequent use of hand to finger motions, handle or feel objects, reach with hands and arms Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing pre-employment background check

Responsibilities

The Host/Hostess greets guests, manages seating, and ensures an excellent dining experience. They also handle inquiries and assist team members to maintain positive relationships.