JOB OVERVIEW

We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a smooth dining experience. This role requires excellent communication skills, a strong focus on guest services, and the ability to manage reservations and seating efficiently.

REQUIREMENTS

• Previous experience in guest services or hospitality is preferred.
• Strong customer service skills with a focus on creating positive dining experiences.
• Excellent communication skills, both verbal and written.
• Familiarity with food service operations is a plus.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Experience with POS systems is beneficial; knowledge of Micros POS is a plus.
• A background in restaurant or hotel experience is advantageous but not mandatory. Join our team as a Host/Host where your passion for hospitality will shine!
  Job Type: Part-time
  Pay: From $15.70 per hour
  Expected hours: 08 – 20 per week

Benefits:

• Discounted or free food
• Flexible schedule
• On-site parking

Work Location: In perso

• Greet guests warmly upon arrival and escort them to their tables.
• Manage reservations and waitlists effectively to optimize seating arrangements.
• Provide menus and inform guests about specials or promotions.
• Maintain an organized front-of-house area, ensuring cleanliness and readiness for guests.
• Answer phone calls with professionalism, assisting with inquiries and reservations.
• Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
• Handle guest complaints or concerns promptly and professionally, striving for resolution.
• Utilize POS systems, including Micros POS, to manage orders and payments when necessary.