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Host/Hostess at Marriott Ottawa
Ottawa, ON, Canada -
Full Time

Start Date

Immediate

Expiry Date

23 Nov, 25

Salary

24.07

Posted On

23 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

English, Bilingualism, French

Industry

Hospitality

Description
Responsibilities
  • Greet and seat all guests entering the restaurant.
  • Explain/ tour the buffet with all guests.
  • Allocate seating of guest so as to balance the number of tables for each section.
  • Responsible for the daily total guest count. Communicate all BEO’s to manager at beginning of each shift.
  • Inspect equipment and linen supply in room to see that everything is in order.
  • Check and assist in service to see if guests are satisfied.
  • Report any difficulties, compliments or complaints to the Outlets Manager.
  • Read, maintain and make entries in the daily log.
  • Ensure cleanliness, maintenance and order of menus and wine lists.
  • Ensure the appearance of the room is according to floor plan, with tables and chairs lined up.
  • Check the cleanliness of carpets, furniture, windows, curtains and walls within the restaurant prior to the service commencement.
  • Answer the telephone courteously and professionally.
  • Thank all guests and encourage their return when leaving the restaurant.
  • Provide guests with information about the hotel.
  • Stock host/hostess station and server stations with pens, toothpicks, candies and other supplies.
  • Help transition of shift change and resetting of tables for new meal period.
  • Communicate with next shift any pertinent information, pass-ons.
  • Follow all Marriott policies and procedures as outlined in hotel manual.
  • If any of the scheduled Hosts are late or phone in sick, inform the Outlets Manager.
  • Forward shift cover counts to Managers at end of shift.
  • Communicate with kitchen and bar regarding number of reservations, large walk-ins, daily specials and out of stock items.
  • Other reasonable duties as required.