Host/Hostess at Optimal Health Care Inc

Cleveland, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Oct, 26

Salary

18.0

Posted On

13 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Hospitality, Communication Skills, Phone Etiquette, POS Systems, Guest Relations, Reservation Management, Conflict Resolution, Multitasking, Organization

Industry

Food and Beverage Services

Description

Description Job Overview We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and exceptional service from the moment they arrive. This role requires excellent communication skills, a strong sense of hospitality, and the ability to manage guest relations effectively in a fast-paced environment. Experience Previous experience in customer service and/or hospitality is required. Strong phone etiquette and communication skills are essential. Familiarity with guest services in a restaurant or hotel setting is a plus. Ability to work well under pressure while maintaining a positive attitude. Experience with POS systems is advantageous but not required; training will be provided. Pay Frequency: Weekly Working days: Monday Tuesday Wednesday Thursday Friday Saturday Sunday Typical Shift Times: 10AM-6PM 2PM-12AM 6PM-3AM Additional Compensation: Store Discounts on and off the clock Discounted in demand parking in the Flats A shift meal A shift beverage Half off friends and family night for staff and their loved ones Benefits Flexible Schedule First call on tickets for high in demand Lago Custom Events event tickets Room for growth and advancement Staff incentives and recognition for going above and beyond Close knit, family-like work enviroment This Job Is: A job for which military experienced candidates are encouraged to apply Open to applicants who do not have a high school diploma/GED Open to applicants who do not have a college diploma Join us in creating memorable dining experiences for our guests! Job Type: Part-time Education: High school or equivalent (Required) Experience: Host/hostess: 1 year (Required) Requirements Duties Greet guests upon arrival with a warm and welcoming demeanor. Manage reservations and seating arrangements efficiently using POS systems. Assist guests with inquiries and provide information about menu items and specials. Maintain a clean and organized front-of-house area. Communicate effectively with kitchen staff to ensure timely service. Handle guest complaints or concerns with professionalism and empathy. Collaborate with team members to ensure smooth operations during busy periods. Uphold high standards of customer service and hospitality at all times.

Responsibilities

The Host/Hostess serves as the first point of contact, greeting guests and managing seating and reservations efficiently. They are responsible for maintaining the front-of-house area and coordinating with kitchen staff to ensure a seamless dining experience.