Heritage Ranch & WestLake Grill is looking for a new team member!.

REQUIREMENTS:

• Great Communication Skills
• Must have Sales Experience - both in person and over the phone
• Customer Service Experience
• Must be Available to Work 10-20 hours per week, Evenings & Weekends.

QUALIFICATIONS

• Previous experience in a office or administrative role is preferred but not required.
• Strong customer service skills with a focus on creating a welcoming environment.
• Excellent phone etiquette and communication skills.
• Proficient organizational skills with the ability to manage multiple tasks simultaneously.
• Familiarity with front desk operations and clerical duties is a plus.
• Ability to operate phone systems and computerized reservation systems effectively.
• A positive attitude, teamwork mentality, and willingness to learn are essential for success in this role.
  Please drop your resume off IN PERSON at Heritage Ranch.
  Thank you & we hope to see you soon!
  Job Type: Part-time
  Pay: From $15.00 per hour

Benefits:

• Discounted or free food
• Flexible schedule
• On-site parking

Application question(s):

• What is your work availability?

Work Location: In perso

• Greet and welcome guests as they arrive, ensuring a positive first impression.
• Manage reservations and seating arrangements to optimize the dining experience.
• Answer phone calls with professionalism and courtesy, handling inquiries and bookings.
• Maintain an organized front desk area, including filing and managing guest information.
• Assist in coordinating the flow of guests and staff to ensure smooth operations.
• Provide information about menu items, specials, and restaurant policies to guests.
• Collaborate with servers and kitchen staff to ensure timely service delivery.
• Handle guest complaints or concerns with empathy and professionalism, escalating issues as necessary.
• Sell packages over the phone/in person and enter them into our booking system