Host/Hostess (Seven AM) at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION

, , Cayman Islands -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, Communication Skills, Microsoft Office, Reservation Systems, Multi-tasking, Attention To Detail, Telephone Etiquette, Food And Beverage Laws, Teamwork, Time Management

Industry

Hospitality

Description

POSITION SUMMARY Host/Hostess (F&B Services) Review and confirm all reservations by telephone in advance of service, print and design menus, update preferences, dietary restrictions, and arrange amenities for special occasion guests. Able to strategically assign seating through the Restaurant for the best guest and restaurant experience. Greet guests in a warm and friendly manner and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Assist in monitoring the guest’s needs and all phases of the operations. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of guests. The ideal candidate must have: • The ideal candidate will have 1-2 years of related Food & Beverage experience, Luxury Hotel Experience. • Hotel or restaurant service experience or previous training in food service preferred • Stand, sit, or walk for an extended period of time • Expert in using computer applications Microsoft Office (Word, Excel, Publisher, PowerPoint) • Experience with using Online Restaurant Reservation System desirable • Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations • Excellent guest service skills and communication skills in in English, speaking with others, using clear and professional language • Must be dependable, have a positive attitude and be able to work with a diverse team • Ability to multi-task and work in a fast pace environment • Must be team-oriented and very attentive to details • Certification of previous training in wine and food service preferred • Excellent telephone skills • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance • Stand, sit, or walk for an extended periods • Must be able to work flexible working hours, weekends and holidays • Must be 18 years or older • Must be dependable, have a positive attitude and be able to work with a diverse team Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 35 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Responsibilities

Manage restaurant reservations, greet and seat guests, and ensure dining areas are clean and properly set. Coordinate seating arrangements and monitor guest needs to provide a luxury dining experience.