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Host/Hostess at Terry Black s Barbecue LLC
Waco, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

20 Jun, 26

Salary

16.0

Posted On

22 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Greeting Guests, Waiting List Management, Menu Knowledge, Table Assignment, Reservation Taking, Complaint Resolution, Phone Etiquette, Point-of-Sale System Operation, Cash Handling, Working Under Pressure, Teamwork

Industry

Restaurants

Description
 Responsibilities: * Greeting guests as they enter, and putting them on a waiting list as necessary. * Providing guests with menus and answering any initial questions. * Seating guests at tables or in waiting areas. * Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers. * Engaging with guests to ensure they're happy with food and service. * Responding to complaints and helping to resolve them. * Answering phone calls, taking reservations and answering questions. * A knowledge of the menu. * Helping out with other positions in the restaurant as needed. * Providing great customer service. Requirements: * High school diploma or equivalent preferred. * Ability to provide top-notch customer service in a fast-paced environment. * A positive attitude and ability to work well under pressure with all restaurant staff. * Does high-quality work while unsupervised. * Able to work in a standing position for long periods of time. * Able to safely lift and easily maneuver trays of food when necessary. * Willing to follow instructions and ask questions for clarification if needed. * Able to handle money accurately and operate a point-of-sale system. * Able to work in a busy restaurant environment. * Restaurant experience is a plus.
Responsibilities
Key duties involve greeting and seating guests, managing waiting lists, providing menus, and ensuring customer satisfaction with food and service. This role also includes answering phones, taking reservations, and assisting with other restaurant positions as needed.