Host at Lotte Hotel Americas

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Jul, 26

Salary

21.3

Posted On

02 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication skills, Organizational skills, Multitasking, Attention to detail, Teamwork, Computer proficiency, Microsoft Office, Word, Excel, Powerpoint, Interpersonal skills, Written communication, Verbal communication, Flexibility

Industry

Hospitality

Description

JOIN LOTTE LOTTE HOTEL SEATTLE is hiring passionate and talented hospitality professionals to join our journey in Seattle and share a great story that pursues love, freedom, and life to move the hearts of our guests. We are seeking professionals who are looking for a place that inspires them, challenges them, and makes them proud of where they work. We invite you to join us today. PURPOSE OF POSITION: Reporting to the Food and Beverage Manager, a host greets customers as they enter a restaurant, takes their reservation or puts them on a waiting list, gives them menus and shows them to their seat. They may also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary. THE IDEAL CANDIDATES WILL HAVE: EDUCATION: High school diploma or its equivalent preferred. EXPERIENCE: Experience in food & beverage services. CREDENTIALS: Washington State food handlers permit preferred. MAST 12 beverage service permit preferred. * Must possess basic computer skills. * Must have excellent communication skills. Must be able to receive instructions and make reports with accuracy. * Must show basic computer proficiency such as with MS Office (Word, Excel, Powerpoint, etc.) * Must be knowledgeable about applicable laws regarding the operation of hotels and restaurants. * Excellent organizational skills. * Possess a gracious, friendly, and fun demeanor. * Ability to multitask, work in a fast-paced environment and have a high-level attention to detail. * Ability to work independently and to partner with others to promote an environment of teamwork. * Results oriented with the ability to be flexible and work well under pressure. * Excellent interpersonal skills with strong written and verbal communication abilities. * Ability to work a flexible schedule: weekends, holidays, AM, PM, overnight and overtime when needed. BENEFITS AT LOTTE: * Certified Great Place to Work * Competitive wages * Medical, Dental, and Vision plans (Eligible upon employment) * Retirement Savings Plan (401k) with company matching * Generous Paid Time Off (Vacation, Holiday, Personal, Sick) * Public Transportation Discount (ORCA) * Discounted Employee Parking * Hotel Employee Rate Program * Employee Recognition * Learning and Development program

Responsibilities

The host is responsible for greeting guests, managing reservations, and maintaining the restaurant's waiting list. They also handle customer inquiries and provide support to other restaurant staff as needed.